Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Oakland Park, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and incorrect orders.
Order Accuracy
Many customers experienced issues with order accuracy, receiving incorrect items or incomplete orders.
Cleanliness
Several reviews mentioned the store's cleanliness issues, describing it as dirty and unkempt.
Staff Training
Feedback indicated a need for better staff training, as many employees were described as unprofessional and lacking in basic service skills.
Positive Experiences
Despite the negative feedback, some customers reported positive experiences with friendly staff and good service.
DP
David P
Sep 16, 2025
1.0
This has to be the worst Dunkin’ Donuts I’ve ever been in. The customer service is horrible. It takes forever to receive your food. They constantly make mistakes on the order and they just don’t care about the customer there.
SS
Samantha Spacone
Sep 15, 2025
1.0
🚨‼️Legit the WORST customer service I EVER receive. They need better management. I am not sure who the manager is but I have asked to speak to the manager after one of the employees on multiple occasions has been beyond disrespectful to me and then calls me names and walks away in the middle of my order. It is the African American women - she won’t ever provide her name because I state I want to file a complaint about her. She cuts me off every time I try to order it’s the worst customer service I have ever experienced and I am in the business myself - I worked at dunkin for 5 years it was my first job and it is appalling to see her behavior and not be welcoming. I decided to not go inside to experience her attitude I will go through the drive through and she is even WORSE! She yelled at me while I was ordering because she started to make my drink without letting me finish how I want it made and she blamed me for it… idk who trained her but she is a very mean women - also she yelled at me for asking for a certain donut called the taillight donut that a lot of Dunkin’s in SOFLO carry but that location doesn’t which is fine but she screamed at me to tell me no dunkin carries it… I will update this post with the dunkin I usually go to with a photo of it carrying it.
I hope you can work on re training the staff because it is a great location but not worth the trip for the terrible service and experience.
CR
Carlos Osabas Rodriguez
Aug 28, 2025
3.0
Usually, I go to this Dunkin’ Donuts all the time ordering something and I say specifically what I want they always do whatever they want and when you ask just maybe for simple sugar, they are very disrespectful
GN
Gina Nusret
Aug 20, 2025
5.0
Frankye was so kind and helpful! Great customer service!
JH
John Hochstaedt
Jul 29, 2025
5.0
Jenneh is the best! So friendly and quick with my order. I love DD.
What are the operating hours of Dunkin' in Oakland Park, FL?
Dunkin' in Oakland Park is open daily from 4:30 AM to 8:00 PM for in-store service and until 7:30 PM for delivery.
Does this Dunkin' location offer delivery and curbside pickup?
Yes, this Dunkin' location offers both delivery and curbside pickup services for your convenience.
What holiday drinks are currently available at this Dunkin'?
You can enjoy the new Cookie Butter Cloud Latte, the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher during the holiday season.
Can I order ahead using a mobile app for this Dunkin' location?
Yes, you can order ahead using the Dunkin' app available on both iOS and Android platforms for a fast grab-and-go experience.
What types of meals does Dunkin' serve at this location?
Dunkin' serves breakfast, lunch, and brunch meals, featuring coffee, espresso, breakfast sandwiches, donuts, and more.
Does this Dunkin' offer drive-thru service?
Yes, this Dunkin' location features a drive-thru to serve customers conveniently without leaving their cars.
What nearby restaurants can I visit before or after enjoying Dunkin'?
Nearby restaurants include Padrino's, The Great Greek Mediterranean Grill, Char-Hut, Messini Grill, Golden Krust, Marco's Pizza, and China A, offering a variety of cuisines for your dining options.
Are there any nearby places for healthcare services close to this Dunkin'?
Yes, nearby healthcare facilities include Dr. Todd Sawisch Facial Cosmetic Surgeon, South Florida Oral and Facial Surgery Dental Implant Center, UHealth Clinic at Walgreens, and Community Blood Centers of South Florida.
What entertainment and shopping options are near this Dunkin'?
Nearby entertainment and shopping include Northridge Center - GameStop for video games, Party City for party supplies, and GameStop electronics store.
Is Wi-Fi available at this Dunkin' location?
Yes, this Dunkin' offers free Wi-Fi for customers to use while enjoying their beverages and meals.