Dunkin'

3.2
661 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Oakland Park, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
751 E Commercial Blvd, Oakland Park, FL
33334, United States

Hours

Reviews

3.2
661 reviews
5 stars
272
4 stars
77
3 stars
60
2 stars
38
1 star
214

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and incorrect orders.

Order Accuracy

Many customers experienced issues with order accuracy, receiving incorrect items or incomplete orders.

Cleanliness

Several reviews mentioned the store's cleanliness issues, describing it as dirty and unkempt.

Staff Training

Feedback indicated a need for better staff training, as many employees were described as unprofessional and lacking in basic service skills.

Positive Experiences

Despite the negative feedback, some customers reported positive experiences with friendly staff and good service.
  • DP
    David P
    Sep 16, 2025
    1.0
    This has to be the worst Dunkin’ Donuts I’ve ever been in. The customer service is horrible. It takes forever to receive your food. They constantly make mistakes on the order and they just don’t care about the customer there.
  • SS
    Samantha Spacone
    Sep 15, 2025
    1.0
    🚨‼️Legit the WORST customer service I EVER receive. They need better management. I am not sure who the manager is but I have asked to speak to the manager after one of the employees on multiple occasions has been beyond disrespectful to me and then calls me names and walks away in the middle of my order. It is the African American women - she won’t ever provide her name because I state I want to file a complaint about her. She cuts me off every time I try to order it’s the worst customer service I have ever experienced and I am in the business myself - I worked at dunkin for 5 years it was my first job and it is appalling to see her behavior and not be welcoming. I decided to not go inside to experience her attitude I will go through the drive through and she is even WORSE! She yelled at me while I was ordering because she started to make my drink without letting me finish how I want it made and she blamed me for it… idk who trained her but she is a very mean women - also she yelled at me for asking for a certain donut called the taillight donut that a lot of Dunkin’s in SOFLO carry but that location doesn’t which is fine but she screamed at me to tell me no dunkin carries it… I will update this post with the dunkin I usually go to with a photo of it carrying it. I hope you can work on re training the staff because it is a great location but not worth the trip for the terrible service and experience.
  • CR
    Carlos Osabas Rodriguez
    Aug 28, 2025
    3.0
    Usually, I go to this Dunkin’ Donuts all the time ordering something and I say specifically what I want they always do whatever they want and when you ask just maybe for simple sugar, they are very disrespectful
  • GN
    Gina Nusret
    Aug 20, 2025
    5.0
    Frankye was so kind and helpful! Great customer service!
  • JH
    John Hochstaedt
    Jul 29, 2025
    5.0
    Jenneh is the best! So friendly and quick with my order. I love DD.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Oakland Park, FL?

Dunkin' in Oakland Park is open daily from 4:30 AM to 8:00 PM for in-store service and until 7:30 PM for delivery.

Does this Dunkin' location offer delivery and curbside pickup?

Yes, this Dunkin' location offers both delivery and curbside pickup services for your convenience.