Dunkin'

Reviews

• RM

  Robert MacLean-Wood

  Feb 5, 2026
  3.0
  Good coffee. Good music. Lousy donut. Just curious as to why when I arrived and sat down while two women were ahead of me the employee said, "Hey boss man if you ain't ordering you can't be here." I mentioned I was ordering online which seemed to solve the issue. Did I look like I don't belong?
• MS

  Marquita Smart

  Jan 22, 2026
  1.0
  First time ordering a shake on Uber eats and it wasn't made right wasn't even what I asked for and the milk was spoil I spent my money for that and I don't appreciate people not throwing away spoiled items and selling them to guests then u try and call to tell them they won't answer the phone people be careful
• AM

  Alejandro Martinez

  Jan 10, 2026
  4.0
  I use to come here often before the manager was changed. Today the restaurant is 150 degrees inside. The AC is broke and the staff is working hard.
• TH

  T. Horob

  Jan 2, 2026
  5.0
  This location had only 1 staff member so please be patient with him. Frank was polite and very prompt with getting my order out which was rather large.
• BS

  Bara Sempai

  Jan 1, 2026
  5.0
  This is my favorite Dunkin' location in the Fort Lauderdale area because of the team's transparency. I placed a mobile order at the 1801 W Oakland Park Blvd Dunkin' on New Year's Eve. When I arrived a little after 5pm, the lone employee at the store informed me that they were closing at 6pm, the ovens were shut down for the day, and they were out of the donuts I ordered. They also didn't have the Peppermint Mocha Signature Latte I ordered and the employee let me know that most/all Dunkin' locations got rid of the seasonal product after Christmas. I was able to replace that drink with another Signature Latte. The employee told me to come back the next morning to let the rest of his team know to give me the rest of my order of half a dozen donuts, a bagel sandwich, and hash browns. They understood the situation and were able to make good on their coworker's directions that he gave me the night before. I greatly appreciate the team's patience and transparency, and that they were willing to resolve the situation without me having to fill out my receipt survey and request a refund through corporate. With that said, Dunkin' corporate really needs to to give their physical stores more control over the app to display/input numbers of their current available stock to avoid creating unnecessary customer service issues such as mine to allow all stores to better serve their customers! Also, Dunkin' corporate should have been more mindful of their stores closing early on New Year's Eve and not offering 3x points on purchases made from 2-6pm on the same day. It's disrespectful to the employees and the customers. Overall, 10/10 service, this Dunkin' is now my favorite location to order from in Fort Lauderdale!

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