Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Staff Attitude
Feedback varied on staff demeanor, with some praising friendly service while others noted rudeness and unprofessional behavior.
Service Speed
Customers frequently mentioned long wait times, especially in the drive-thru, with some expressing dissatisfaction with the speed of service.
Food Quality
Several reviews highlighted inconsistent food quality, including cold or poorly prepared items.
CM
CJ molzahn
Feb 21, 2026
2.0
Staff at the windows are great. BUT!! I got the totally wrong sandwich. Called them and asked them to bring the correct one across the street. They did. Completely wrong again. A for effort, but you only offer one sandwich as the value breakfast. How can you get it wrong twice? Let's do better.
DR
David Royer
Feb 15, 2026
3.0
Got order wrong disappointed after repeat2x they confirmed still not what we ordered
HH
Heather
Feb 12, 2026
3.0
I understand that they might be short staffed or even busy but the cashier's attitude was belittling and supercilious. Yet the sparkles in her hair just gave her a childlike appearance. I figured she just had some growing up to do.I got a different cashier the second time and Mandy was amazing. She took pride in her job and made going back there easier.
LA
Laura Artman
Feb 12, 2026
1.0
They messed my order up before I even paid for it. Go to window number 2 after confirming and paying at the first window. They messed it up again 🤣 corrected them again and then was told to pull to a spot. I was sitting there for 20 ish minutes before I went inside. I was standing there for at least 5 minutes before they even acknowledged me. Explained I didn't get my order. At all and they didn't have it in the back so I had to wait even longer to get my food. I wouldn't go back to this location
SI
Sunny isles
Jan 28, 2026
5.0
I have not been to Mc Donald’s in almost a year, but did do today, after the much talked about McCrispy.
First let me say that the best employees in the world work here. I pulled up on a very cold Florida night and was shocked as how attentive and patient they were me. I also had their app on my phone, but it wouldn’t work, so they were taking me through it.
Back to the food…. The sandwich is really good, I had it with the best fries in the world and paired it with a bubbly Coca Cola! A fountain drink really hits different! My first soda in a long time.
Lots of food for $8.76…. Tax included.
I can’t believe I’m saying this… but I can’t wait to be back! I want another chicken sandwich.. lol!!!