Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported poor service, with rude staff and long wait times being common complaints.
Food Quality
Several reviews mentioned issues with food quality, including cold, undercooked, or incorrect orders.
Cleanliness
Some customers noted that the restaurant was dirty and unsanitary, impacting their dining experience.
Staff Attitude
Numerous reviews highlighted a negative attitude among staff, with many customers feeling unwelcome or disrespected.
Positive Experiences
Despite the negative feedback, some customers praised specific employees and noted good food quality at times.
TC
Teofilo Centeno
Nov 2, 2025
2.0
Too many bones hanging around the building, and it feels dirty in the inside, it's not clean.They don't keep it clean. And it's too expensive for the quality of food.
AS
Andrea Sanchez
Oct 18, 2025
5.0
They always give you fresh nuggets and I love that, super friendly staff too. Best Wendy’s I’ve been in all Miami ✨✨
JM
Joe Mend
Oct 17, 2025
1.0
This location is bad, the worker are slow whether its drive thur or dine in. The workers always have an attitude and they this vibe of never wanting to take an order,
MF
Meeka Fayetima
Oct 6, 2025
1.0
Crazy bad service. The woman with the red/pink and white hair at the drive thru was rude for no reason. I recommending going to another Wendy’s.
AB
ATAKAN BOLUKBASI
Sep 29, 2025
5.0
The big choice is the real big choice. Great fries and delicious burger. The halloween decoration was so weak but I don’t care cause I have been there for the burger 👍🙏🏻👋
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in North Miami, FL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter North Miami, FL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (305) 893-2420.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Biscayne And 123rd Wendy’s serve breakfast?
Yes, this Wendy’s location in North Miami, FL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's on Biscayne Blvd?
Wendy's drive-thru is open daily from 8:00 AM to 2:00 AM.
Does this Wendy's location serve breakfast?
Yes, this Wendy's in North Miami serves breakfast with options like combos, croissants, biscuits, sandwiches, coffee, and sides.
How can I order food online from this Wendy's?
You can order online via the Wendy's app or at order.wendys.com by selecting this location.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Is Wendy’s delivery available near me?
To check delivery availability, visit the Wendy's app or order.wendys.com and enter your delivery address.
Where can I find nutrition and allergen information for Wendy’s menu items?
Nutrition and allergen info is available on the Wendy's menu website, the mobile app, and in-restaurant via a nutrition poster.
How do I contact this Wendy’s location for feedback or questions?
You can contact this Wendy's directly at (305) 893-2420 or provide feedback via the Wendy's Customer Care team through their website or phone 888-624-8140.
What nearby healthcare services are close to Wendy’s at 12415 Biscayne Blvd?
Nearby healthcare services include Dentalvana (dentist), Urological Consultants of Florida, Vasectomy Miami (urologists), MedWell Telehealth LLC, and David A. Robbins, MD.
What nearby dining options are available around Wendy’s on Biscayne Blvd?
Nearby dining options include Riviera Elysée, Nash’s Hot Chicken, Chicks, Super Smash Burgers, Chef Burger, Petit Rouge, and La Casa del Taco.
Are there any nearby shopping or recreational places near Wendy’s at 12415 Biscayne Blvd?
Nearby places include Pet Supermarket (pet store), Keystone Shopping Center (shopping), Luxury Yacht Vacation (boat tours), and Boat Miami (boat rental and ferry services).