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Wendy's

3.4
(1170 reviews)

Business Details

(305) 893-2420

About

Fast Food RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
12415 Biscayne Blvd., North Miami, FL
33181, United States

Hours

Reviews

3.4
1,170 reviews
5 stars
452
4 stars
184
3 stars
165
2 stars
100
1 star
269

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, with staff being rude and unhelpful, leading to a negative dining experience.

Food Quality

Many customers reported issues with food quality, including cold, undercooked items and incorrect orders, contributing to dissatisfaction.

Cleanliness

Several reviews mentioned that the restaurant was dirty, with trash on the floor and unsanitary conditions, impacting the overall experience.

Pricing Issues

Multiple customers noted discrepancies in pricing, with reports of being overcharged and not receiving receipts, raising concerns about transparency.
  • MM
    Miamihomeproperties
    Feb 21, 2026
    2.0
    Every time I come through the drive-through, I’m asked to pull aside and wait. Isn’t this a fast-food restaurant?
  • DR
    Daniel Jesús Oré Romero
    Feb 15, 2026
    5.0
    Nuestra comida preferida, el baño estaba fuera de servicio. Todo lo demás estaba muy bien.
  • RD
    Rick Diaz
    Feb 13, 2026
    1.0
    I ordered a jr bacon biggie meal with a side of 10 nuggets. They were rude when I went to pick it up. The entire interior had trash on the floor and tables and was dirty even though it wasn't busy at all and they had staff. The burger was cold and the cheese was not melted, how does that even happen? You would think that eventually the heat lamp would have melted the cheese but no just cold and disgusting. The nuggets were undercooked too, all 14 of them. The only thing that was edible was the fries and they hardly put any in the bag. I left feeling sick and extremely dissatisfied. I even got a discount and still felt ripped off. How was that worth ten dollars? That wouldn't even have been worth 5 dollars. This location has been consistently disappointing. I don't understand how a Wendy's in such a prominent location can be this awful. But clearly judging from the lack of traffic inside and in the drive thru, people are coming to the same realization as I am. What used to be a decent Wendy's is now an illustration of how to run a fast food restaurant entirely the wrong way. Will not be coming back.
  • MS
    maritza solarte
    Feb 2, 2026
    4.0
    Son buenas las hamburguesas el helado no fue de mi agrado
  • SL
    Sky Love
    Jan 26, 2026
    1.0
    Check your receipts from this Wendy’s, the price for my food was not according to the Board. This place seems to overcharge on their products. If it continues it needs to be reported

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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  • Phone number
  • Official website
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