Brand Certified
Pollo Tropical
3.9(1405 reviews)
Certified by Pollo Tropical • Mar 01, 2026
Business Details
19911 N. W. 2nd Avenue SR7, North Miami, FL
33169, United States
Certified by Pollo Tropical • Mar 01, 2026
(305) 655-2026
Certified by Pollo Tropical • Mar 01, 2026
https://locations.pollotropical.com/fl/north-miami/19911-n.-w.-2nd-avenue-sr7
Certified by Pollo Tropical • Mar 01, 2026
About
Certified by Pollo Tropical • Mar 01, 2026
Chicken RestaurantCuban Restaurant
Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago.
Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls.
At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Certified by Pollo Tropical • Mar 01, 2026
Hours
Certified by Pollo Tropical • Mar 01, 2026
Reviews
3.9
1,405 reviews
5 stars
687
4 stars
294
3 stars
156
2 stars
93
1 star
175
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service were mixed, with some praising fast and friendly service while others reported rude staff and long wait times.
Food Quality
Food quality was inconsistent; some customers enjoyed flavorful dishes, while others complained about cold, overcooked, or improperly prepared meals.
Cleanliness
Several reviews highlighted cleanliness issues, particularly in the dining area and restrooms, impacting overall customer satisfaction.
Order Accuracy
There were multiple complaints about incorrect orders and missing items, indicating a need for improvement in order accuracy.
- CNCarla navarroFeb 26, 20263.0A 30 to 40 minute wait in line is ridiculous. Maybe I'll try inside next time IF I return.
- CJCameron JohnsonFeb 8, 20265.0Very happy with the service and the taste of the food.
- MMMoise MenaJan 12, 20265.0Gracias por el tremendo servicio y rapidez. Son excelentes!!!
- ILIvonne LasprillaJan 10, 20265.0Muy bien servicio y atención.
- RCRuth Mar CifuentesJan 2, 20265.0Amazing, fast, delicious, great service. Thank you for opening on Dec 31, so late.
Frequently Asked Questions About Pollo Tropical
What are the operating hours of Pollo Tropical in North Miami?
Pollo Tropical is open every day from 10:00 AM to midnight.
Does Pollo Tropical offer delivery services?
Yes, Pollo Tropical offers delivery. You can order online through their delivery page.
Where is Pollo Tropical located in North Miami?
Pollo Tropical is located at 19911 N. W. 2nd Avenue SR7, North Miami, FL, 33169, United States.
What types of cuisine does Pollo Tropical serve?
Pollo Tropical serves Cuban and Latin American inspired dishes, including their signature grilled chicken and mojo roast pork.
What payment options are accepted at Pollo Tropical?
Pollo Tropical accepts American Express, Discover, MasterCard, and Visa credit cards, as well as debit card and mobile NFC payments.
Does Pollo Tropical accommodate families and children?
Yes, the restaurant welcomes families, has a children's menu, and provides high chairs for young guests.
Is there seating available at Pollo Tropical?
Yes, Pollo Tropical has indoor and outdoor seating, including wheelchair accessible seating.
Are there nearby attractions or places to visit around Pollo Tropical?
Nearby places include 7-Eleven convenience store for quick needs and McDonald's for alternative fast food options.
How can nearby public transport or services help customers reach Pollo Tropical?
Nearby stores like 7-Eleven and McDonald's are recognizable landmarks that can help customers navigate and find Pollo Tropical easily.
What other dining options are near Pollo Tropical in North Miami?
Nearby dining options include Stadium Diner for American cuisine, Pizza Hut for pizza lovers, and Koning Restaurants International for Japanese food.
Brand Certified Facts from Pollo Tropical
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Certified March 01, 2026Yext Knowledge Graph
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