Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times, especially in the drive-thru, with some waiting over 30 minutes for their orders.
Food Quality
Multiple reviews highlighted issues with food quality, including burnt items, incorrect orders, and stale fries.
Customer Service
There were numerous complaints about rude staff and poor customer service, with some customers feeling ignored or disrespected.
Cleanliness
Several reviews mentioned unsanitary conditions, including issues with the bathroom and the presence of homeless individuals in the dining area.
Employee Performance
While some employees received praise for their helpfulness, many reviews indicated a lack of professionalism and efficiency among the staff.
CT
Corey Thomas
2 days ago
5.0
Good service fast pace
MP
Malaysia Phillips
Nov 8, 2025
2.0
The milkshake is bad like really bad
KF
King of Florida
Nov 1, 2025
1.0
The AM crew needs to be entirely FIRED and REPLACED. 100% unprofessionalism. This is a 24 hours Mcdonalds, upon arriving to pick up my order, the person working in the drive-through told me they were closed, even though I was there to pick up a mobile order that was PAID for already and that this business runs 24 hours.
GG
Gio
Oct 24, 2025
1.0
I ordered nuggets and one of them had a hard ass BONE in it 🦴 I almost died choking on that damn thing !!!!! Chipped my tooth it was so hard when I bit it.
MR
Manuel Rivera
Oct 17, 2025
1.0
I wait 10 minutes and finally leave without being able to place my order. I place my order at the kiosk, and when I go to pay, the payment terminal isn't available. I go to pay at the counter and there are three people in front of me. Okay, no problem. I'll be there quickly. Just pay for one order. But, surprise, the person who takes the order is the same one who packages the order and delivers it, so a process that takes a maximum of 1 minute turns into 3 or 4 minutes per customer. In the end, desperate, I go to another restaurant in a different chain. I don't think it's an employee problem, but rather a management issue. It's not a problem at this establishment either. It's happened to me at many others in the same chain.