Business Details
About
Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop North Miami Beach 163rd St. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Location
Hours
Reviews
3.3
725 reviews
5 stars
287
4 stars
114
3 stars
84
2 stars
44
1 star
196
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and disorganized.
Wait Times
Many customers experienced excessively long wait times for their orders, often exceeding the promised time.
Food Quality
Several reviews mentioned issues with food quality, including greasy wings, incorrect orders, and unsanitary conditions.
Management Issues
There were complaints about the lack of effective management and training, leading to a chaotic and unprofessional environment.
Mixed Experiences
While some customers praised specific staff members and enjoyed their food, the overall sentiment leaned heavily towards dissatisfaction.
- FFFrankJan 4, 20263.0The surprise waiting for me at the bottom of the bag under the food was unbelievable. I only ordered delivery because the parking at this location is horrible. The wings were decent, but its always something with this location. Better off at another location or flanigans for basic flavors.
- RRrobDec 27, 20255.0Great customer Service , From out the country so wasn’t familiar to the menu young lady at the front helped out a lot and was patient
- SSSmashNov 28, 20251.0Rude behavior from the evening shift employees.
- JBJose BNov 18, 20255.0I had a great experience with the new management at Wingstop on 163rd St. Ms. Jay, the manager, is incredibly nice and professional. I had an issue with my order and she wasted no time fixing it and reassuring me. Excellent customer service and much appreciated!
- MLMelissa LouisNov 10, 20251.0Worst location. I would rather travel to the one on 123rd. I regret coming to this location
Frequently Asked Questions About Wingstop
Where can I find nutritional information?
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours of Wingstop North Miami Beach 163rd St?
Wingstop North Miami Beach 163rd St is open daily from 10:30 AM to 1:00 AM.
What services does Wingstop North Miami Beach 163rd St offer for ordering food?
Wingstop offers in-store pickup, delivery including same-day and no-contact delivery options for customer convenience.
Where is Wingstop North Miami Beach located?
It is located at 1452 Ne 163 St, North Miami Beach, FL 33162, United States.
How can I order from Wingstop North Miami Beach online?
You can order online via their website or apps using these links: https://www.wingstop.com/location/wingstop-687-north-miami-beach-fl-33162/menu or the Wingstop app available on iOS and Android.
What types of wings and flavors does Wingstop North Miami Beach offer?
They offer classic, boneless wings, and tenders with over 11 iconic flavors including Lemon Pepper and Original Hot.
Does Wingstop North Miami Beach support drive-through service?
No, Wingstop North Miami Beach does not have drive-through service; it is closed for drive-through hours every day.
What payment methods are accepted at Wingstop North Miami Beach?
They accept American Express, Discover, MasterCard, and Visa credit cards for payment.
Are there any nearby restaurants or cafes around Wingstop North Miami Beach?
Yes, nearby eateries include Arby's, Maza Cafe, and Grab & Go coffee shop, great spots to visit before or after your Wingstop visit.
What local shops and services are close to Wingstop North Miami Beach that customers might find useful?
Nearby you'll find retail and service businesses like Super Income Tax (accounting), Ines Delorbe salon (beauty), and D & B Business Services (IT and electronics).
Are there entertainment or recreational venues near Wingstop North Miami Beach to enjoy?
Yes, customers can visit Multivest Video Games, Mall at 163rd Street - GameStop arcade, or Unique Steppers sports and recreation venue located nearby.