Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
1,116 reviews
5 stars
506
4 stars
216
3 stars
152
2 stars
70
1 star
172
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted extremely poor customer service, with staff being rude, dismissive, and unprofessional.
Food Quality
While some customers praised the food as fresh and tasty, others reported receiving cold or incorrect orders.
Cleanliness
Mixed feedback on cleanliness; some noted clean environments while others reported dirty conditions.
Speed of Service
Many customers experienced long wait times, both in-store and at the drive-thru, often with no acknowledgment from staff.
Staff Attitude
Several reviews mentioned unfriendly and hostile attitudes from employees, contributing to a negative dining experience.
- RCRoland CalixNov 8, 20251.0This junk food company are crazy won’t eat Wendy’s anymore, I get sick 🤢 of this greasy food and $13 now , those fries are being cooked in deep oil I still feel sick stomach
- PKPorter KenningtonOct 30, 20251.0Absolutely atrocious. My first 3 minutes I got there to the window and no one answered. And then when I did they told me to back up I backed up. Then another worker yelled at me to pull forward. Then they finally gave me the food about 10 minutes later. Then proceeded to give me the wrong stuff. How do you work at in a fast food restaurant your only job is to get the food corrected and fast and fail in both. Still ate it!
- JOJosette, obviously.Oct 13, 20251.0Just terrible experience dining in. I guess I should thank them because this experience has put me off Wendy’s completely.
- OCOwen CottonSep 19, 20255.0It was in and out very quickly
- HIHenry F. Stoddard IIISep 15, 20251.0⭐️ 1 Star - 0 of possible! I have visited and reviewed hundreds of establishments, but the Wendy’s at 25 NE 167th St, Miami, FL has set a new low in customer service and professionalism. On September 15, 2025 at 4:50 PM, I went inside to place what should have been the simplest of orders: a cheeseburger and a large drink. There was no line inside, no backup in the drive-thru — yet I stood at the counter completely ignored for 10 minutes. Only after an employee came back from break did someone acknowledge me. She politely asked what I wanted, and I clearly stated my order. Instead of completing it, she told another worker in the back to handle it. When that employee finally came forward, she asked if I “needed help,” even though she had just been told exactly what I ordered. When I reminded her, she rolled her eyes and motioned impatiently for me to hurry up. I repeated my order again, trying to remain calm and respectful. But then came the moment that sealed this location’s reputation in my mind forever: as she walked away, she muttered loud enough for me to hear, “I should spit in his food.” Let that sink in. An employee of this Wendy’s threatened to contaminate a customer’s food. That is not only vile and unprofessional — it is a serious health and safety violation. At that point, I walked out immediately, disgusted. This location is poorly managed, poorly staffed, and an embarrassment to the Wendy’s brand. If corporate takes any pride in its name, this store should be investigated, and its employees either retrained or replaced entirely. As a business owner myself, I would never treat anyone this way. I work longer hours than your staff, yet I have never once disrespected or threatened a customer. What happened here today was shameful. Wendy’s, you have lost a customer for life — and I will make sure others know to avoid this disgraceful location. Do yourself a favor and steer clear of this place
Frequently Asked Questions About Wendy's
Is N. Miami Beach Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in North Miami Beach, FL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter North Miami Beach, FL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (305) 493-3292.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does N. Miami Beach Wendy’s serve breakfast?
Yes, this Wendy’s location in North Miami Beach, FL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the opening hours for Wendy's drive-through in North Miami Beach?
The Wendy's drive-through in North Miami Beach is open Monday to Thursday and Sunday from 6:30 AM to 2:00 AM, and on Friday and Saturday from 6:30 AM to 3:00 AM.
Does the Wendy's at 25 Northeast 167 Street serve breakfast?
Yes, this Wendy's location serves breakfast including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
What payment options are accepted at Wendy's in North Miami Beach?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa payment options.
Is there a mobile app available for ordering Wendy's food?
Yes, you can order Wendy's food via their app, which is available on the App Store. Quick ordering is also available through a quick link URL.
Can I get food delivery from Wendy's in North Miami Beach?
Yes, Wendy's offers delivery service in this area. To check availability, use the app or visit order.wendys.com and enter your address.
Where can I find Wendy's menu and nutrition information?
Menu pricing, nutrition, and allergen information are available on Wendy's website and mobile app. You can view these details for specific menu items.
How can I contact Wendy's North Miami Beach location for feedback or questions?
You can call the location directly at (305) 493-3292, visit the Customer Care page for live chat or messages, or fill out the Wendy’s Customer Satisfaction Survey.
What are some nearby restaurants or places I can visit around Wendy's at 25 Northeast 167 Street?
Nearby places include Five Star Flavors (Haitian restaurant), Eat & Run Subs (sandwich shop), JB's Resto and Pizza (Caribbean diner), Aladdin Mediterranean Restaurant, and Vegetarian Restaurant By Hakin, among others.
Are there medical centers near Wendy's in North Miami Beach?
Yes, Glades Medical Centers and specialists like Dr. Luis Cabrera (HIV/STD Specialist) and Amal Masri (Podiatrist) are located nearby.
What nearby conveniences can I find around Wendy's, such as gas stations or stores?
Nearby conveniences include Saba Gas and 54th Street Station Inc for gas and convenience, United Porte Miami and Accent Custom Home for furniture, as well as several other service providers and shops.