Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local North Miami Beach Subway® Restaurant at Eastern Shores Plaza brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.2
146 reviews
5 stars
60
4 stars
17
3 stars
6
2 stars
12
1 star
51
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with complaints about rude staff, slow service, and lack of attention to customers.
Food Quality
Several customers reported issues with food quality, including old or cold ingredients, incorrect orders, and unsatisfactory preparation.
App Issues
Customers expressed frustration with the ordering app, citing problems with location selection and order cancellations.
Cleanliness
While some reviews praised the cleanliness of the store, others noted unsanitary practices, particularly regarding food handling.
Staff Training
A recurring theme was the need for better staff training, particularly in communication and food preparation standards.
- CSCamila SierraAug 24, 20251.0I love ordering from the app and I love Subway. HOWEVER, the app has the issue that it doesn’t prompt you to choose a location for every order and chooses the last order location as default. It only shows you the location you made the order to at the end of placing the payment, AND YOU CAN’T CANCEL ON YOUR END in the app, and THE WORST PART is that stores DOESN’T KNOW THIS. 5 out of the 4 times this has happened to me, I’ve had to call the store right away and they say “oh just cancel it”, and I have to insist that I can’t do it till they thankfully figure it out and issue my refund. However, that one time out of the 5, and this was just last week, I called but THIS location has their phone number disconnected. I had no one to contact, the location was an hour away from me, and the app doesn’t let me cancel. I had to accept my fate and lose my order and money, and stay hungry for the day. It’s frustrating because every other food chain app prompts you to choose the right location as the first step in the order, and even tho it ‘may be my fault’ for not checking the location I was ordering from, many times me as an user, I’m ordering quickly midwork and that’s why this mistakes happens, but it’s the inability of the app to support it, and in this case, the store not being able to respond. Frustrating, not ordering from Subway again till that issue is solved.
- JAJorge AcostaJul 21, 20255.0Hola muy buenas tardes para todos soy un cliente de muchos años de Subway es como mi segunda casa y vengo mucho por esta tienda donde la jefa es súper dedicada con su trabajo disciplinada y un carisma natural loe empleados un trato excelente también y una limpieza muy buena saludos Jorge
- JBJulius BrysonJul 21, 20255.0Thank you for your time and effort to help me choose a sandwich for my family and helping us make the best even though you was closing you still gain respect thanks you Justin appreciate you
- JMJessica MoralesJul 17, 20255.0He makes a great sandwich Impressive justin and made my kids happy and he came in with family lost my condolence and still did great job thank you for your service making a good sandwich for me who ever hire him did a great thing 7-16-2025
- YMYang MingJul 12, 20255.0Thank you Justin for your excellent service at Subway. appreciate you making my sandwich well done, and as I order on 07-11-25 at 3pm
Frequently Asked Questions About Subway
What is the location of the Subway restaurant in North Miami Beach?
The Subway restaurant is located at Eastern Shores Plaza, 3461 NE 163rd Street, North Miami Beach, FL 33160.
What are the opening hours of this Subway restaurant?
The restaurant is open from 9:00 AM to 10:00 PM Monday through Thursday, 9:00 AM to 11:00 PM on Friday and Saturday, and 9:00 AM to 8:00 PM on Sunday.
Does this Subway offer catering services?
Yes, this Subway location offers catering services to meet your event needs.
What types of meals are served at this Subway?
The Subway serves breakfast, lunch, and dinner daily.
Can I order food for pickup or delivery from this Subway?
Yes, you can order for in-store pickup or delivery through their app or online.
Does this Subway have dine-in seating available?
Yes, this Subway location serves dine-in customers.
What is the phone number to contact this Subway?
You can contact the Subway restaurant at +1 305-944-8970.
What nearby places can I visit before or after dining at Subway in Eastern Shores Plaza?
Before or after your Subway meal, you can visit Leslie.Braginsky art gallery and art museum nearby for some local art experiences.
Are there other dining options close to Subway at Eastern Shores Plaza?
Yes, Nara Sushi & Japanese Steakhouse is nearby, offering sushi dining options.
What other services are available near Subway at Eastern Shores Plaza?
Nearby services include KeyMe Locksmiths for locksmith needs and Winn Dixie supermarket for grocery shopping.