Papa Johns Pizza

Reviews

• AC

  António Correia

  1 day ago
  1.0
  If you’re looking for a place to get derogatory and sexual comments this is definitely the place to visit. My wife went to use the bathroom whilst we waited for the pizza and she was bombarded with sexual comments by two members of staff, who wouldn’t stop even when she said how uncomfortable she felt by them. They continuously put themselves in positions to stare at her the whole time we waited. Had I not already ordered and waited for nearly 40 minutes we would have left. Avoid this place at all costs as it lacks professionalism and actual customer care. The derogatory comments followed, as it’s pretty clear they don’t care for anyone who’s a visitor and doesn’t live in the States.
• GB

  Gamer beam 245 beam

  3 days ago
  1.0
  I place an order and then when I went to pick up they said wait 5 minutes. After waiting I went back and then they said oh we have no order under your name.
• NV

  Norman VickersInc

  4 days ago
  1.0
  There were two employees at this location. The first was very polite and indicated that since my order included a well done item it would take a little longer, which is fine. I took a seat inside the store in the waiting area. The second employee was the one serving customers as they walked in. The first indicated my order was ready to the second and removed it from the oven and placed it within reach to the second employee. I proceeded to make my way to the counter. The second completely ignored both myself and the instructions from the first, and started chatting with associates in the store. I had to audibly indicate my order was sitting there and request it. The attitude then was repulsive and my order was disrespectfully shoved in my direction without offering any plates or napkins. I was so disgusted I didn't even bother asking for any and left the store. My advice, stay away from this location and support the location on 183rd st. Very polite and professional staff there. I hope corporate addresses the disrespectful service at this particular Collins location.
• SP

  Ser Pol

  Nov 15, 2025
  1.0
  Very disappointed with Papa John’s. We placed an order and waited an entire hour, but the pizza was never delivered. When we called the store, they claimed the driver came and that “someone opened the door and said they didn’t order anything.” This is completely untrue. We have a camera — no delivery driver ever came to our door. Instead of solving the issue, the staff just shifted the blame. Terrible customer service and a complete waste of time. We won’t be ordering from this location again.
• MA

  Mario A

  Oct 17, 2025
  5.0
  Mi primera vez en Papa Johns. Es de esas experiencias que uno no espera, por que realmente no se por que razón no sabia que la pizza la preparan en el momento en que uno la pide. Cerca de mi casa tengo LC y la pizza de ellos es congelada y la colocan en el horno, pero esta de Papa Johns es preparada en el momento, por eso se demora un poco para que te la entreguen. Solo puedo decir que estaba deliciosa, los ingredientes y la cantidad estaba perfecta. La atención me parecio 10 de 10, muy amables y el lugar estaba limpio y organizado.

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