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Dunkin'

2.0
(131 reviews)

Business Details

(305) 488-2890
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve North Miami Beach, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
890 N Miami Beach Blvd, North Miami Beach, FL
33162, United States

Hours

Reviews

2.0
131 reviews
5 stars
27
4 stars
3
3 stars
6
2 stars
5
1 star
90

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely poor customer service, with staff being rude, unhelpful, and dismissive towards customers.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.

Cleanliness and Maintenance

Several reviews mentioned unsanitary conditions, including dirty tables and inadequate food preparation standards.

Availability of Products

Customers frequently noted that the location often runs out of menu items, including basic ingredients like milk and coffee.

Management Issues

There were complaints about poor management practices, including understaffing and lack of proper training for employees.
  • CC
    ccupidz
    2 days ago
    1.0
    on sunday 7:00 the lady didn’t want to take my order cause she said it was closed. She simply didn’t want to take my order. I feel disrespected. She was too busy on her phone even when I stand there for 15 minutes prior to that. Never coming back
  • VC
    VIP TECH CONSULTING
    Feb 18, 2026
    1.0
    The service was very bad; the staff had no idea what they were selling and weren't proactive in helping people with questions. In fact, they seemed annoyed. When I asked him questions, he was very rude in his responses.
  • TS
    Tamara Severe
    Jan 27, 2026
    1.0
    Came to Dunkin on 1/24/26 at 2:45pm to get a cappuccino the female worker told me they shut down the machine for cleaning and no espresso drinks will be made, they close at 7pm. How does a coffee shop not have coffee. Will be contacting corporate.
  • EE
    Esteban
    Jan 19, 2026
    1.0
    I will NEVER NEVER go back here again. On Saturday the 16th, I arrived at 8:00 a.m. and the place was completely empty. I greeted the cashier, a young, short Latin girl, with “good morning,” and she completely ignored me. Instead of responding, she rudely gestured with her head for me to use the self-service ordering system, without saying a single word. While I was placing my order, she chose to help two other guests instead. After I finished ordering, I waited more than 15 minutes. When I went back to ask about my order, she again refused to speak and only used facial expressions to indicate that she didn’t have it. I showed her my receipt and order number, And my bank statement to prove the pay for,but she said she didn’t know anything about it and claimed she didn’t have the order. When I asked to speak to a manager, She said is no manager on duty at the moment And there’s nothing to do about it. This was beyond frustrating and completely unacceptable. I had paid a significant amount of money for an order for 15 people, and she showed zero interest in helping or resolving the issue. In the end, I wasted my time and money and had to leave and go to another place. This level of customer service is outrageous. Easily the worst customer service experience I’ve ever had.
  • JP
    jeaneth pitter
    Jan 1, 2026
    1.0
    Worst costumer service ! Rude people

Frequently Asked Questions About Dunkin'

What are the opening hours for Dunkin' in North Miami Beach, FL?

Dunkin' in North Miami Beach is open daily from 5:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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