Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve North Miami Beach, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous reviews highlighted extremely poor customer service, with staff being rude, unhelpful, and dismissive towards customers.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.
Cleanliness and Maintenance
Several reviews mentioned unsanitary conditions, including dirty tables and inadequate food preparation standards.
Availability of Products
Customers frequently noted that the location often runs out of menu items, including basic ingredients like milk and coffee.
Management Issues
There were complaints about poor management practices, including understaffing and lack of proper training for employees.
CC
ccupidz
2 days ago
1.0
on sunday 7:00 the lady didn’t want to take my order cause she said it was closed. She simply didn’t want to take my order. I feel disrespected. She was too busy on her phone even when I stand there for 15 minutes prior to that. Never coming back
VC
VIP TECH CONSULTING
Feb 18, 2026
1.0
The service was very bad; the staff had no idea what they were selling and weren't proactive in helping people with questions. In fact, they seemed annoyed. When I asked him questions, he was very rude in his responses.
TS
Tamara Severe
Jan 27, 2026
1.0
Came to Dunkin on 1/24/26 at 2:45pm to get a cappuccino the female worker told me they shut down the machine for cleaning and no espresso drinks will be made, they close at 7pm. How does a coffee shop not have coffee. Will be contacting corporate.
EE
Esteban
Jan 19, 2026
1.0
I will NEVER NEVER go back here again. On Saturday the 16th, I arrived at 8:00 a.m. and the place was completely empty. I greeted the cashier, a young, short Latin girl, with “good morning,” and she completely ignored me. Instead of responding, she rudely gestured with her head for me to use the self-service ordering system, without saying a single word. While I was placing my order, she chose to help two other guests instead.
After I finished ordering, I waited more than 15 minutes. When I went back to ask about my order, she again refused to speak and only used facial expressions to indicate that she didn’t have it. I showed her my receipt and order number, And my bank statement to prove the pay for,but she said she didn’t know anything about it and claimed she didn’t have the order. When I asked to speak to a manager, She said is no manager on duty at the moment And there’s nothing to do about it.
This was beyond frustrating and completely unacceptable. I had paid a significant amount of money for an order for 15 people, and she showed zero interest in helping or resolving the issue. In the end, I wasted my time and money and had to leave and go to another place.
This level of customer service is outrageous. Easily the worst customer service experience I’ve ever had.
What are the opening hours for Dunkin' in North Miami Beach, FL?
Dunkin' in North Miami Beach is open daily from 5:00 AM to 7:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' offers both delivery and curbside pickup services.
Can I order ahead using a mobile app for faster service?
Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android for a quick grab and go experience.
What special holiday drinks are currently available at this Dunkin'?
This holiday season, try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and Berry Sangria Refresher.
What types of meals are served at this Dunkin' location?
This Dunkin' serves breakfast, lunch, and brunch items.
Does this Dunkin' offer drive-thru service?
Yes, this location has a drive-thru for convenient ordering and pickup.
Where is Dunkin' located in North Miami Beach?
Dunkin' is located at 890 N Miami Beach Blvd, Jefferson Plaza, North Miami Beach, FL 33162.
What nearby places can I visit before or after my Dunkin' stop?
Nearby places include Publix Pharmacy at Jefferson Plaza, Encore Nail Bar, and Murphy USA gas station, perfect for errands or services before or after enjoying your Dunkin'.
Is there a nearby nail salon close to Dunkin'?
Yes, Encore Nail Bar is located near Dunkin', so you can grab coffee and then get a manicure or pedicure conveniently.
Are there any nearby medical or health services near this Dunkin'?
Yes, nearby medical services include Ideal Medical Center, Miami Beauty Clinic, and Bravo Dental, allowing you to conveniently handle health appointments around your Dunkin' visit.
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