Dunkin'

3.9
873 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve North Miami Beach, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
95 NW 167th St, North Miami Beach, FL
33169, United States

Hours

Reviews

3.9
873 reviews
5 stars
447
4 stars
166
3 stars
90
2 stars
48
1 star
122

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with customer service, ranging from friendly and attentive staff to rude and unprofessional behavior from management.

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration and disappointment.

Hygiene and Cleanliness

Several reviews highlighted concerns about the cleanliness of the store, including dirty bathrooms and unsanitary conditions.

Product Availability

Customers frequently noted that the store was out of various menu items, which affected their overall experience.

Speed of Service

There were numerous complaints about slow service, particularly during busy hours, with some customers experiencing long wait times.
  • JF
    Julio La Fe
    Nov 15, 2025
    5.0
    Great service
  • AT
    Alisultan Tagirov
    Nov 7, 2025
    5.0
    Today service was very nice,Jordan and Lady Cashier been very friendly and respectful,Keep going the same way guys and i appreciate you!
  • EH
    Elizabeth Hines
    Nov 6, 2025
    5.0
    Very quick service
  • YD
    Yamica D.
    Oct 15, 2025
    1.0
    Serious Concerns About Manager’s Behavior and Store Hygiene! As a loyal Dunkin’ customer, I was extremely disappointed by a recent experience at this location due to the unprofessional behavior of the manager. I ordered a Box O’ Joe through the drive-thru and was kindly assisted by a young African-American female employee who said I could receive 2–3 extra cups. While waiting, another staff member brought the coffee but forgot the cups, cream, and sugar. He was polite and went back inside to get them. I also went in to remind them about the extra cups. While speaking to the staff member, a woman suddenly began yelling from across the store. She identified herself as the manager and continued shouting despite me calmly explaining there was no issue. I approached her to avoid a scene and asked for the extra cups. She rudely refused, citing “corporate policy,” even after the drive-thru employee confirmed it was okay. I offered to pay, but she still refused and remained hostile. She also appeared visibly sick, had poor oral hygiene (teeth appears decaying), and was handling food without PPE while shouting as she was fixing the donut case—raising serious health concerns. When I asked her name, she said “Nora,” though I’m not sure if its true - she is caucasion. After I said I would contact corporate, she and another employee laughed. This experience was unacceptable and reflects poorly on the Dunkin’ brand. The other staff were professional, respectful and kind, but the manager created a hostile and unsanitary environment. I urge Dunkin’ to investigate this matter.
  • KC
    kimberly civil
    Sep 5, 2025
    1.0
    Ruined my morning with an undercooked bagels and wrong coffee order. So disappointed. Was in a rush, couldn’t go back 😞

Frequently Asked Questions About Dunkin'

What are the main food and drink options available at Dunkin' in North Miami Beach, FL?

Dunkin' offers coffee, espresso, breakfast sandwiches, donuts, tea, and a variety of premium beverages, including seasonal specials like the Cookie Butter Cloud Latte and Peppermint Mocha.

What are the operating hours of Dunkin' in North Miami Beach?

Dunkin' is open daily from 4:30 AM to 8:00 PM.