Dunkin'

4.2
592 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve North Miami Beach, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3467 NE 163rd St, North Miami Beach, FL
33160, United States

Hours

Reviews

4.2
592 reviews
5 stars
367
4 stars
98
3 stars
53
2 stars
19
1 star
55

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rude and unprofessional behavior.

Product Quality

While many customers enjoy the coffee and donuts, there are complaints about incorrect orders and food quality, particularly with breakfast items.

Cleanliness

The location is generally noted for being clean and well-maintained, contributing positively to the customer experience.

Speed of Service

Service speed is inconsistent, with some customers experiencing long wait times and others noting quick service.
  • CC
    Candice Curd
    2 days ago
    5.0
    Excellent Customer Service
  • LL
    L L
    6 days ago
    1.0
    I called 3 times in regards to a pick up order AND ASKED FOR A MANAGER! Same person picking the phone up kept hanging up on me!
  • RM
    Roxy M
    Jan 15, 2026
    1.0
    Horrible service provided by the woman with the short hair. She works mornings on weekdays. She is verbally abusive towards clients and talks back with an attitude. I usually spend around $30 weekly on coffee at this location, effective today I will not be returning. She cannot handle the volume of 5 people waiting on items that are not available on the mobile app. Going back to Starbucks. More expensive but the service is worth every penny.
  • RB
    Ryan Buck
    Dec 12, 2025
    5.0
    Good service. Had a chicken bacon sandwitch. Not bad, little burnt. Muffen was good.
  • SL
    Steffy Lopez
    Oct 5, 2025
    1.0
    The service here was awful. I did a curbside pickup and the workers in the back were just standing around talking instead of bringing out my order. When I asked about it, they were rude and talked back instead of helping. If you can’t handle curbside orders, don’t offer the option. Completely unprofessional and disrespectful.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in North Miami Beach, FL?

Dunkin' in North Miami Beach is open Monday through Saturday from 5:00 AM to 7:00 PM, and on Sunday from 5:00 AM to 6:00 PM.

Does Dunkin' offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services for customer convenience.