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Dunkin'

4.2
(593 reviews)

Business Details

(305) 908-1391
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve North Miami Beach, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3467 NE 163rd St, North Miami Beach, FL
33160, United States

Hours

Reviews

4.2
593 reviews
5 stars
367
4 stars
99
3 stars
53
2 stars
19
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly staff while others report rude and unhelpful interactions.

Food Quality

Many customers enjoy the coffee and donuts, but there are complaints about food being stale or not prepared correctly.

Cleanliness

The location is generally noted for being clean and well-maintained.

Service Speed

Service speed varies, with some customers experiencing long wait times and others noting prompt service.
  • FC
    FERNANDO CERRONE
    Feb 8, 2026
    4.0
    El lugar es hermoso pero hay una persona que atiende es súper mal educada, voy seguido y siempre la misma falta de educación, las donas son excelentes.
  • JP
    Jena Petraglia
    Feb 2, 2026
    5.0
    Doughnuts & bagels were extremely fresh & well filled. Coffee was on point, orders filled accurately and quick, with the staff able to make a substitution without a mental meltdown, unlike several other locations. I wish I was in the area of this location more frequently as I miss having my Dunkin made right.
  • CC
    Candice Curd
    Jan 21, 2026
    5.0
    Excellent Customer Service
  • LL
    L L
    Jan 17, 2026
    1.0
    I called 3 times in regards to a pick up order AND ASKED FOR A MANAGER! Same person picking the phone up kept hanging up on me!
  • RM
    Roxy M
    Jan 15, 2026
    1.0
    Horrible service provided by the woman with the short hair. She works mornings on weekdays. She is verbally abusive towards clients and talks back with an attitude. I usually spend around $30 weekly on coffee at this location, effective today I will not be returning. She cannot handle the volume of 5 people waiting on items that are not available on the mobile app. Going back to Starbucks. More expensive but the service is worth every penny.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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  • Phone number
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