Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Concerns were raised about food safety and cleanliness, particularly regarding hair found in food and unkempt food preparation areas.
Customer Service
Customer service experiences varied widely, with reports of rude staff, unprofessional management, and some instances of friendly service.
Speed of Service
Many customers complained about slow service and long wait times, particularly during busy hours.
Order Accuracy
There were multiple complaints about incorrect orders and missing items, indicating issues with order accuracy.
AT
Ashley Turner
5 days ago
1.0
Literally the only reason I gave a 2 star for service is because when I go in person the service is generally great. My boyfriend ordered Uber and the food came basically cold barley even luke warm. And didnt even taste fresh. We dont have the energy to go get a refund in person because we are now sick from the food. Within 5-10 minutes after we threw up and the only thing we can do now is leave a shitty review yall aint gonna read.
You are paid to make food edible at the very least. Do better.
NN
Noah
Feb 21, 2026
3.0
Message sent
what,s the best way
a)what else do you tell
b)hurry up
c)10 seconds
Answer
IL
Ingrid Loucao
Feb 19, 2026
5.0
Their hot coffee with extra cream, in my opinion, beats Dunkin Donuts! 💓 😋
DW
D wolf
Jan 28, 2026
1.0
I will not be returning to this McDonald’s location after a very disturbing experience today.
I ordered a Filet-O-Fish and, after biting into the sandwich, discovered a hair in my food. I had to physically pull the hair out of my mouth, which was extremely unpleasant and unacceptable.
What made the situation worse was observing that no one in the food preparation area appeared to be wearing hairnets or proper hair restraints. Employees were walking around with uncovered hair, which raises serious concerns about food safety and cleanliness.
Finding hair in prepared food is a basic hygiene failure. This experience completely ruined my meal and left me questioning the standards being followed at this location.
I believe this issue should be addressed immediately to prevent this from happening to other customers. I would appreciate this matter being taken seriously and appropriate corrective action being taken.
TG
Tamara G
Jan 22, 2026
2.0
1/21/26 horrible customer service by management. Order made through app condiments ordered Black female assistant manager/manager on refused to accommodate. Then proceeded to speak to me in unprofessional manner in front of other customers and employees and walked away. I did not expect this nor was it warranted. I did not engage her negative attitude towards me.
This location has a habit of speaking and talking to their employees disrespectfully. This occasion the Caucasian in a red shirt/management told a male employee to “take a Percocet or Advil if he was not feeling well”. I have reported this incident and hopefully corporate takes action. It is more than being unprofessional to a paying customer but the disrespectfully talk to employees with customers in ear shot is unforgivable. McDonald’s you have to do better. The world is challenging enough without you putting people in a leadership position that don’t even show common courtesy to their employees much less paying customers.
What are some nearby places of interest around McDonald's at 7520 Southgate Blvd?
Nearby places include Galaxy Skateway (roller skating rink), Advance Auto Parts, several car washes like J and J Hand Carwash, gas stations such as Mobil and Texaco, and grocery stores like South Rock Discount Liquors.
Is there a nearby location for package shipping or courier services near McDonald's?
Yes, the UPS Access Point location provides courier and shipping services close to McDonald's.
Are there nearby rental car services customers can use when visiting McDonald's?
Customers can find rental car services nearby including Avis and Budget Car Rental.
What types of food and dining options are offered at this McDonald's?
This McDonald's serves a variety of menu options including burgers, breakfast items, coffee, sandwiches, frozen yogurt, ice cream, and other fast food items made with quality ingredients.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: