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Whataburger

4.3
(1899 reviews)

Business Details

4450 E HIGHWAY 20, NICEVILLE, FL
32578, United States
(850) 897-0271
http://www.whataburger.com/

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
4450 E HIGHWAY 20, NICEVILLE, FL
32578, United States

Hours

Reviews

4.3
1,899 reviews
5 stars
1,115
4 stars
391
3 stars
187
2 stars
69
1 star
111

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and attentive staff, highlighting specific employees like Tim, Mary, and Kelly for their exceptional service.

Food Quality

While some customers enjoyed the food, there were multiple complaints about cold or poorly prepared items, particularly burgers and salads.

Drive-Thru Experience

Several reviews noted long wait times and issues with order accuracy in the drive-thru, leading to frustration among customers.

Cleanliness and Atmosphere

The restaurant was frequently described as clean and welcoming, contributing to a positive dining experience for many.
  • MC
    Mike Cathey
    Feb 6, 2026
    5.0
    Shirley did a great job taking care of folks in the dining room!
  • MB
    Madison Beard
    Feb 3, 2026
    5.0
    Amazing people during nights kelly and tyler are the best with making sure everything is taken care if and that we are satisfied with our food
  • JT
    John Tazioli
    Jan 29, 2026
    3.0
    What burger is a very rare stop for me. I'll get a burger from there every 5 years or so to remind myself why I don't go there more often. The staff was friendly and cordial, however i ended up with a cold burger and bun. The same as last time if I remember correctly. I did the drive through, so did not turn around and go back after I but into the cold burger. See y'all in 5 years or so....
  • MG
    Michael Griffith
    Jan 28, 2026
    5.0
    This restaurant is especially notable for not only the quality of food, but for the staff members who consistently go above and beyond standards to please customers and create a welcoming atmosphere. Not many fast food places make me feel like family, but this one does.
  • AG
    Alex Gonzalez
    Jan 17, 2026
    1.0
    What an absolute joke of a 'fast food' establishment. Calling the service here 'slow' would be a compliment; it is practically glacial. I’ve waited less time for a three-course meal at a sit-down restaurant than I did for a simple burger and fries here. To make matters worse, the place wasn't even busy. The staff seems to treat the workspace like a social club, standing around chatting and ignoring the drive-thru line that’s backing up into the street. When the food finally did arrive, it was a massive disappointment. The burger was lukewarm and looked like it had been haphazardly thrown together by someone who couldn't care less. The patty was dry, the bun was cold, and the 'jumbo' fries were a greasy, limp mess. It’s clear that since the corporate buyout, the quality has plummeted while the prices continue to climb. It is insulting to pay these prices for food that is served cold and late by a staff that clearly doesn't want to be there. In a town with plenty of other options, there is no reason to subject yourself to this level of incompetence. I’m done with this location—do yourself a favor and keep driving past this disaster

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger in Niceville, FL?

Whataburger in Niceville, FL is open 24 hours a day, seven days a week.

Does Whataburger offer curbside pickup and delivery services?

Yes, Whataburger offers both curbside pickup and delivery services.

Brand Certified Facts from Whataburger

Whataburger partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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