Wendy's

3.9
882 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Niceville, FL we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Niceville, FL hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1022 John Sims Pkwy, Niceville, FL
32578, United States

Hours

Reviews

3.9
882 reviews
5 stars
406
4 stars
207
3 stars
123
2 stars
40
1 star
106

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times at both the drive-thru and counter, with some waiting over 20 minutes for their orders.

Food Quality

Many reviews highlighted issues with food quality, including cold, stale, or improperly prepared items, leading to dissatisfaction.

Customer Service

While some staff members received praise for their friendliness and helpfulness, others were criticized for rudeness and poor service.

Cleanliness

Multiple customers noted unsanitary conditions, including dirty floors and bathrooms, which contributed to a negative dining experience.

Order Accuracy

There were numerous complaints about incorrect orders and missing items, indicating a lack of attention to detail in order fulfillment.
  • AM
    Andy Mo
    Nov 10, 2025
    5.0
    Mobile order was ready fast and accurately.
  • JB
    Jacobie Brown
    Nov 2, 2025
    1.0
    Food was cold and burger buns were hard, waited 15min
  • QN
    QUEEN Neisha
    Nov 1, 2025
    1.0
    The restaurant could use come cleaning, service could’ve been better. Chicken tenders were cold and dry not even warm like they’ve been sitting for hours. Fries were almost warm and super greasy. Worst experience I’ve had with food from Wendy’s ever.
  • AL
    Allison LittleHawk
    Oct 14, 2025
    1.0
    Why did I have to wait at the counter for literally 20 mins? While someone was mopping the lobby and saw me walk in. And two others looked at me from the back. Custer service here is focused JUST on drive thru.
  • OO
    One_human_race_one_love
    Sep 26, 2025
    1.0
    Waited 20 minutes for an online order! Watched the manager who was making sandwiches, popping things in his mouth and eating with gloves on while I'm waiting! Told the girl I wanted a refund for the sandwich. Grabbed the rest of my food that was already in the bag and I left, never saw that refund! Called the next day only to be told by an Asian woman that she wasn't working so nothing she could do! Health department needs to make a stop by this place. Maybe train their employees a little 🤷

Frequently Asked Questions About Wendy's

Is 326 - Niceville Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.