Pepper's Mexican Restaurant open its doors in 2005 with the first location in Port St Joe Florida. Serving only the finest quality of Mexican food made fresh every day, and continuing to be committed to share the same vision: Understanding our responsibilities, being accountable to our guests, each other, and our community, from the owners, to all the staff.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.