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Dunkin'

3.2
(492 reviews)

Business Details

(850) 812-5078
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Niceville, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1152 John Sims Pkwy E, Niceville, FL
32578, United States

Hours

Reviews

3.2
492 reviews
5 stars
182
4 stars
72
3 stars
46
2 stars
48
1 star
144

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.

Product Availability

Many reviews noted a lack of available donuts and other menu items, leading to disappointment.

Staffing Issues

The location often appears understaffed, resulting in slow service and overwhelmed employees.

Mixed Food Quality

While some customers enjoyed their food and drinks, many reported stale items and poorly prepared food.

Positive Employee Recognition

A few employees received praise for their friendly service and efficiency, indicating some staff members are performing well despite overall issues.
  • LL
    Levi
    Feb 8, 2026
    1.0
    We’ve been to dozens of Dunkin’ Donuts locations, and this one was by far the worst. From the moment we pulled into the drive-through at around 8:00am, it was obvious the employee working did not want to be there. Responses were extremely short, there was no willingness to help or even say what was available, and the overall attitude made us feel like an inconvenience rather than a customer. It was uncomfortable enough that I almost drove off without finishing the order — and honestly, I should have. When we received the donuts, the quality was just as bad as the service. They looked like they were made by a child. Frosting was minimal, uneven, and sloppily applied, with half the donut barely covered. It literally looked like someone quickly slapped it on with a butter knife and didn’t bother to fix it. Between the poor customer service and the awful presentation and quality of the donuts, this was easily the worst Dunkin’ Donuts experience we’ve ever had. I would not recommend this location unless major improvements are made.
  • MB
    Mahito Brown
    Feb 4, 2026
    4.0
    only had 1 employee when I went in 💀
  • JJ
    Jacob
    Feb 4, 2026
    1.0
    Does not open at 5am
  • TH
    Tim Hyatt
    Feb 1, 2026
    4.0
    Went to drive through this morning, got a dozen donuts and regular coffee, got home was going to enjoy my donut and coffee but the coffee was not what I ordered, it irritated me at first but after thinking about it, I went back to the store and asked for another and they gave me. Mistakes happen
  • BM
    Bland Mason
    Dec 9, 2025
    5.0
    Popped in for coffee. Quick and friendly service!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Niceville, FL?

Dunkin' in Niceville, FL is open daily from 5:00 AM to 10:00 PM.

Does Dunkin' offer breakfast and lunch options?

Yes, Dunkin' serves breakfast, lunch, and brunch items including coffee, espresso, breakfast sandwiches, and donuts.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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