Customer service experiences varied widely, with some praising friendly staff while others reported rude or inattentive service.
Food Quality
While many customers enjoyed the ice cream and some food items, there were numerous complaints about food being cold, poorly prepared, or not meeting expectations.
Cleanliness
The restaurant was often noted for being clean, but some reviews mentioned issues with the dining area and equipment cleanliness.
Pricing Concerns
Several customers expressed dissatisfaction with the pricing, feeling that it was too high for the quality of food received.
Order Accuracy
There were multiple reports of incorrect orders and issues with the preparation of popular items like Blizzards.
EM
Eric M
Oct 16, 2025
1.0
Only DQ I’ve ever been to that doesn’t do that blizzard flip. I’ve received 3 soup blizzards in 3 separate occasions. Never going back.
SR
Sonja Rankin REALTOR (RealtorRankin)
Sep 30, 2025
5.0
I tried a banana split for the first time... Now it's all I can think about 😂
TW
T White
Sep 16, 2025
5.0
Clean place. I come quite a bit. Good deals on food. $7 and I’m full. Everyone is always very nice that works here and the manager is one of the best ones I’ve ever seen in a fast food restaurant.. She does an amazing job. 😎
BJ
Bobby Jones
Sep 6, 2025
5.0
Fast service. Food was fresh and hot.
WW
whealton23
Aug 28, 2025
1.0
When did DQ get soooo ridiculously expensive? $12 for a SMALL Blizzard and SMALL sundae. Employees and atmosphere in the restaurant are lackluster at best.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Niceville, FL?
Dairy Queen Grill & Chill is open every day from 10:00 AM to 10:00 PM.
Where is Dairy Queen Grill & Chill located?
It is located at 406 John Sims Pky E, Niceville, FL 32578-2026, US.
What type of food does Dairy Queen Grill & Chill serve?
They serve classic fast food including soft-serve ice cream, signature shakes, burgers, and fries.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, Dairy Queen Grill & Chill has a drive-thru service available for customer convenience.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, the restaurant welcomes families and children, provides booster seats, high chairs, restrooms, wheelchair accessibility, and free WiFi.
Can I order food online or via an app from Dairy Queen Grill & Chill?
Yes, you can order online through their website and download their app for exclusive deals and mobile ordering with rewards.
What are some specialty menu items at Dairy Queen Grill & Chill?
Specialties include Blizzard® Treats, Chicken Strip Basket, Grillburger®, soft-serve ice cream cones, shakes & malts, and DQCakes.com for cakes and birthday cakes.
What nearby food options are available around Dairy Queen Grill & Chill?
Nearby food options include Danny's Fried Chicken, Papa Johns Pizza, Burger King, and Byrd's Seafood Market.
Are there any nearby automotive services near Dairy Queen Grill & Chill?
Yes, several automotive services are close by such as Quik Lube Center, Niceville Auto Tech, Shawn's Auto Shack, Auto Tech, Advance Auto Parts, Cooperative Auto Brokers, and U-Haul Neighborhood Dealer.
What nearby businesses could be useful for visitors or customers near Dairy Queen Grill & Chill?
Visitors might find The First Bank, Beach Community Mortgage, Katie Wildasin Sells NW Florida (real estate), Above The Rest Entertainment for event planning, and Lash,Wax Relax LLC for beauty and spa services nearby.