Food Quality
Mixed reviews on food quality; some customers enjoyed fresh ingredients while others reported freezer burnt açaí and bad tuna.
Service Experience
Customer service is inconsistent; some staff are friendly and helpful, while others are reported as rude and unprofessional.
Cleanliness
Multiple reviews mention cleanliness issues, including dirty tables and unkempt areas behind the counter.
Value for Money
Many customers feel the prices are high for the quality and portion sizes received.
Atmosphere
The restaurant has a pleasant atmosphere with a tropical vibe, but noise levels and distractions from staff's friends can detract from the experience.