Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported issues with cold, poorly prepared food, including old fries and incorrect orders.
Service Issues
Many reviews highlighted slow service, rude staff, and frequent mistakes with orders, particularly in drive-thru and delivery.
Cleanliness
Several customers noted unsanitary conditions in the dining area and concerns about food handling practices.
Staff Friendliness
Despite the negative feedback, some customers praised the friendliness and helpfulness of certain staff members.
TT
T
Dec 3, 2025
4.0
It's good as Wendy's go. The staff was really nice and the food came out fresh.
AM
armen melikian
Dec 2, 2025
1.0
Kid at the register needs to slow down and pay attention. Some remedial math training wouldn't hurt either.
WN
William Nickerson
Nov 26, 2025
5.0
Double triple on one burger yes thats 6 patties of meat it was messy and delicious finished it off with fries and a fountain drink. great service all around all employees were excited to be a part of the making of my burger lots of love .
JM
jason montesano
Nov 19, 2025
5.0
Finally got some fresh food there for once
JJ
Joebeballin
Oct 30, 2025
1.0
Im the only customer through the drive thru and I waited for 10mins. For a simple order. This happens frequently and im done going to this establishment.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at the Dixie Freeway Wendy's in New Smyrna Beach?
The drive-thru is open Monday to Friday from 6:30 AM to 1:00 AM, and on Saturday and Sunday from 7:00 AM to 1:00 AM.
Does the New Smyrna Beach Wendy's serve breakfast?
Yes, this Wendy's location serves breakfast, including combos, sandwiches, coffee, and sides.
What payment options are accepted at the Dixie Freeway Wendy's?
Accepted payment methods include American Express, Cash, Discover, MasterCard, and Visa.
Can I order Wendy's food online or via an app?
Yes, you can order online at order.wendys.com or use the Wendy's mobile app available in the Apple App Store.
How can I provide feedback about my experience at this Wendy's location?
You can contact the Customer Care team via live chat or phone (888-624-8140), fill out the Wendy’s Customer Satisfaction Survey online, or call the location directly at (386) 957-3813.
Where is the Wendy's in New Smyrna Beach located?
This Wendy’s is located at 1608 S Dixie Fwy, New Smyrna Beach, FL 32168.
Are there other fast food restaurants near the Dixie Freeway Wendy's?
Yes, nearby fast food and burger restaurants include another Wendy’s and several pizza places like Pizza Pomodoro and Paradise Pizza.
What nearby restaurants might I visit before or after dining at Wendy's?
You can check out local spots like Beef 'O' Brady's for American food and drinks, Spanish River Grill for Spanish and Cuban fare, or Fiesta Maya Mexican Restaurant for Latin American cuisine.
Are there any nearby fitness or recreational facilities close to Wendy's?
Planet Fitness, a gym and sports venue, is nearby if you're looking to exercise before or after your meal.
Does Wendy's New Smyrna Beach offer dine-in and drive-thru services?
Yes, this location offers dine-in, drive-thru, takeout, and delivery services where available.