Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,985 reviews
5 stars
810
4 stars
434
3 stars
311
2 stars
150
1 star
280
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, with many customers reporting rude staff and long wait times.
Food Quality
Several customers complained about cold, stale, or improperly prepared food, including issues with fries and expired items.
Management Issues
Multiple reviews mentioned unprofessional behavior from management, including rudeness and lack of accountability for staff.
Inconsistency
Customers noted a significant inconsistency in service and food quality, with some praising the experience while others reported severe dissatisfaction.
Cleanliness
Many reviews pointed out cleanliness issues, including dirty dining areas and unsanitary conditions.
- EBewa bella37Nov 12, 20251.0I ordered 1 burger and a medium fry and it took 30 MINUTES they weren’t super busy which was nice but by the time I got my food it was cold and was all mushed my frys were cold and tasted un cooked if I could give it 0 stars I would the employs were rude and disrespectful
- JMJ MNov 7, 20251.0First and last time coming to this McDonald’s. They have increased their prices yet. They still maintain poor quality. Why would I pay more for bad quality food? Can you at least put together a sandwich and put the toppings on there that come with the sandwich instead of just making it sloppy and look horrible
- CFCiera FitzgibbonsOct 29, 20251.0Went today and both drive through lines were backed up after school time with seemingly only one employee in the drivethough caring about the obvious issues the customers were facing due to the long lines. Heather was incredibly sweet and helpful and she went above and beyond to express a good attitude despite the circumstances. She seemed like the only person there who seemed like she was actually had any work ethic. Also they had almost no monopoly stickers.
- CCCamilaOct 28, 20251.0I bought four menu items specifically to win Monopoly stickers. I even told the employee who receives the payment that I wanted to order only items from the Monopoly menu. My boyfriend is a quadriplegic in a wheelchair, so we dream of having a van for him. That's why we are participating in the game. But the employees are stealing the Monopoly stickers from the customers. Of the 4 items I paid for, they only gave me 2 stickers. So when I saw that I asked the employee and she said “oh we don’t have more stickers because the game was discontinued already” I answered her “no, its not, can I please have my stickers that I paid for?” She said “no, we don’t have anymore” and ignored me completely. She didn’t even give me my receipt. This is so mean and not nice, to play with peoples dreams and money.
- CTChris TheurerOct 22, 20251.0Employees obviously can’t read a screen in front of their face
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's in New Smyrna Beach, FL?
McDonald's in New Smyrna Beach operates daily from 6:00 AM to 11:00 PM.
What are the delivery hours for McDonald's at this location?
Delivery is available Monday through Thursday and Sunday from 5:00 AM to 11:30 PM, and on Friday and Saturday until 12:30 AM.
When is the drive-thru open at McDonald's in New Smyrna Beach?
The drive-thru is open daily from 5:00 AM to midnight, extending to 1:00 AM on Fridays and Saturdays.
What delivery and pickup services does McDonald's offer at this location?
Services include curbside pickup, delivery, same-day delivery, and no-contact delivery.
Which payment methods are accepted at McDonald's on South Dixie Freeway?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Can I order McDonald's food through a mobile app?
Yes, you can order via the McDonald's App available on both iOS and Android devices.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's features a drive-thru.
What nearby places can I visit before or after dining at McDonald's on South Dixie Freeway?
Nearby spots include Salty Dog Car Wash for vehicle cleaning, Space Coast Credit Union for banking needs, and St. Paul’s Episcopal Church for community activities.
Are there other food options close to McDonald's besides fast food?
Yes, you can try Lilly Rose Cafe for health food and smoothies, Pizza Hut for pizza, or Chill-E-Dogs for burgers nearby.
How can nearby gas stations and convenience stores help McDonald's customers?
Customers can refuel their vehicles at Shell or pick up snacks or coffee from Circle K before or after visiting McDonald's.