Chipotle Mexican Grill

3.1
407 reviews
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About

Mexican Restaurant
Chipotle New Smyrna Beach is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
1796 Sr 44, New Smyrna Beach, FL
32168, United States

Hours

Reviews

3.1
407 reviews
5 stars
153
4 stars
50
3 stars
31
2 stars
27
1 star
146

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted the restaurant's dirty conditions, including unclean tables, overflowing trash, and a messy drink station.

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and issues with order accuracy.

Portion Sizes

Many customers expressed dissatisfaction with the small portion sizes, often feeling they did not receive value for their money.

Food Quality

Several reviews mentioned inconsistent food quality, including overcooked or undercooked items and missing ingredients.

Management Issues

There were numerous complaints about management, including lack of oversight, poor staffing decisions, and failure to address cleanliness and service problems.
  • JW
    Jon White
    6 days ago
    1.0
    This store is absolutely filthy disgusting.All the trash cans full all the tables filthy.
  • DC
    Danny van Cleeff
    Nov 10, 2025
    3.0
    Lots of staff but they don't seem to do much. Food takes a long time to prepare and the restaurant was not clean.
  • AB
    Ameigh Bohlen
    Nov 1, 2025
    1.0
    4-5 employees, a line of 10+ customers, and only one person taking orders and payment. Fountain drink area was dirty and there were no napkins available.
  • KK
    Kyle
    Oct 12, 2025
    1.0
    Terrible. Short staffed, bird portions. What happened to chipotle, sad.
  • KN
    Kieran Natali
    Oct 6, 2025
    1.0
    Absolutely pathetic! Just look at it lol, pathetic. If the restaurant was still open I would demand a refund! I’ve been here multiple times this is absolutely ridiculously, $40 for this😂 one of them was EXTRA CARNE ASADA ($6.25) more, EXTRA RICE, EXTRA CORN… absolutely horrendous I want compensation. Get off a long day of work and pay $40 for this abomination.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in New Smyrna Beach offer?

Chipotle offers customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced ingredients without artificial additives.

What are the operating hours of Chipotle Mexican Grill in New Smyrna Beach?

The restaurant is open daily from 10:45 AM to 11:00 PM.