At Wendy’s in New Port Richey, FL we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s New Port Richey, FL hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Customers frequently reported issues with food quality, including cold, overcooked, or incorrect orders.
Customer Service
Service experiences varied widely, with some customers praising friendly staff while others reported rudeness and poor handling of complaints.
Cleanliness
Multiple reviews highlighted concerns about the cleanliness of the restaurant, including dirty dining areas and bathrooms.
Order Accuracy
Many customers expressed frustration with incorrect orders, whether through drive-thru or delivery, indicating a consistent issue with order accuracy.
Atmosphere
While some customers enjoyed a pleasant atmosphere and good service, others noted a negative environment with staff bullying and disinterest.
MK
Mitchell Kelley
Dec 31, 2025
5.0
The current employees here are good. Good job on the hiring manager.
CS
Creating smiles
Dec 17, 2025
5.0
Food was delicious as always but made burger wrong- didn't have onions- they took it back in the window and gave it back but I now didn't see the cheese that was on it b4. Gave it back and stated, "now there's no cheese". She said, it's the same burger, we just added onions". Apparently they changed the buns that had most of the cheese stuck to it- DONE
RR
RL
Dec 14, 2025
1.0
Disgusting, everything we ordered has to be remade, dry, overcooked, missing toppings and we were hasseled about it. If you made it right the first time you wouldn't have to make it again. Should have just asked for my money back because it still wasn't good the second time.
SR
Sandy Russell
Dec 9, 2025
5.0
My burger was outstanding today. Served good and hot and exactly as ordered. Glad I stopped in today.
KN
Kenneth Nagy
Dec 5, 2025
1.0
I want to thank this location I was able to loose over 15 lb in the last 3 months by not eating here anymore after the awful food poisoning I got from their cheeseburger. It was always too easy to just run over and pick up Wendy's sometimes twice a week but after being sick I can't eat anything from this location or any other fast food so again a big thank you I feel so much better