At Wendy’s in New Port Richey, FL we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s New Port Richey, FL hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.
Customer Service
Feedback on customer service was mixed, with some praising friendly staff while others reported rudeness and poor attitudes.
Food Quality
Several reviews mentioned food being cold, overcooked, or not fresh, leading to dissatisfaction.
Cleanliness
Multiple customers noted unsanitary conditions in the restaurant, including dirty dining areas and bathrooms.
Service Speed
Customers experienced long wait times, particularly during busy hours, affecting overall satisfaction.
JL
John Lewis
Jan 15, 2026
1.0
Got the complete wrong order. Ate it anyway bc I was too tired to deal with it
MK
Mitchell Kelley
Dec 31, 2025
5.0
The current employees here are good. Good job on the hiring manager.
CS
Creating smiles
Dec 17, 2025
5.0
Food was delicious as always but made burger wrong- didn't have onions- they took it back in the window and gave it back but I now didn't see the cheese that was on it b4. Gave it back and stated, "now there's no cheese". She said, it's the same burger, we just added onions". Apparently they changed the buns that had most of the cheese stuck to it- DONE
RS
Rich Sal
Dec 14, 2025
1.0
Disgusting, everything we ordered has to be remade, dry, overcooked, missing toppings and we were hasseled about it. If you made it right the first time you wouldn't have to make it again. Should have just asked for my money back because it still wasn't good the second time.
SR
Sandy Russell
Dec 9, 2025
5.0
My burger was outstanding today. Served good and hot and exactly as ordered. Glad I stopped in today.