At Wendy’s in New Port Richey, FL we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s New Port Richey, FL hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Numerous reviews highlighted poor customer service, including rude interactions, long wait times, and mistakes with orders.
Food Quality
Many customers reported issues with food quality, such as cold items, incorrect orders, and unsatisfactory taste.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty floors and restrooms, contributing to a negative dining experience.
AI Ordering Issues
Customers expressed frustration with the AI ordering system, citing inaccuracies and a lack of personal interaction.
Staff Performance
While some staff were praised for their friendliness and efficiency, many reviews indicated a need for retraining and better management.
NS
Nina Stokes
4 days ago
1.0
Sold me a moldy baked potato and when I called the manager was defensive and hung up on me. Would not recommend.
SK
Shawn Koah
6 days ago
2.0
Waited for 5 minutes for 1 burger and a biggie bag. Don't like the ai menu ordering, but it seems to be fairly accurate. Usually get a double stack ketchup only. Apparently that is a very complicated request. Again, it was a regular topped burger. Made order large sized. Got large drink, but small fries, which were warmer than the burger itself.
DF
Daniel Wilson (32 Degrees Below Fla)
Feb 16, 2026
5.0
The night crew has improved tremendously and the brother that runs the night crew is always respectful and gets it right Danielle’s awesome also
JP
john pike
Jan 23, 2026
1.0
I went here to have the caramel Frosty.
The new swirl Frosty.... I swear I could not taste one bit of that whatever it was I had.... I had to go to McDonald's and get my frappe caramel because I can at least taste it.... Whatever you're serving at Wendy's is garbage compared to McDonald's.
QQ
quickfly14
Jan 21, 2026
1.0
Went thru drive thru no response from employees for over 5 minutes drove up to the second window she saw ne a walked alway srill did not say anthing or ill be with in a minute after about 5 minutes finally got a response and told me to go park for the doordash for one coffee it was already past the pickup time i ended up unassign the order your employees need to be retrained on when the beeps goes off thru drive thru to either say ill be with you in a minute or go ahead to proceed with the order. Also retrained on customer service
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at Wendy's in New Port Richey, FL?
The drive-thru is open Monday to Friday from 6:30 AM to 3:00 AM, and on Saturdays and Sundays from 7:00 AM to 3:00 AM.
Does this Wendy's location serve breakfast?
Yes, breakfast is served. You can order breakfast combos, sandwiches, coffee, and sides via their app or website.
How can I order food from Wendy's New Port Richey?
You can order online through their website or mobile app, or use the drive-thru, dine-in, or takeout options available at the restaurant.
What payment methods are accepted at this Wendy's?
Payment options include American Express, Cash, Discover, MasterCard, and Visa.
Is delivery available at Wendy's New Port Richey?
Yes, delivery is available. Check availability by entering your address in the Wendy's app or on order.wendys.com.
Where is Wendy's located in New Port Richey, FL?
Wendy's is located at 7605 State Road 54, New Port Richey, FL 34653, USA.
What nearby dining options are around Wendy's on State Road 54?
Nearby dining includes Taco Bell for Mexican food, Baskin-Robbins for ice cream, Dunkin' Donuts for coffee and donuts, Panda Chinese Restaurant for Asian cuisine, and Ferro's Pizza for Italian.
Are there other fast food restaurants close to this Wendy's?
Yes, there is another Wendy's nearby as well as Taco Bell, providing a variety of fast food options in the area.
What other services can I find near Wendy's New Port Richey?
Nearby services include several real estate agencies such as Karen Bailey, Larry Sausaman - Future Home Realty, and Danielle Peterson, PA - Future Home Realty, as well as beauty salons like Sandy's Hair Studio & Spa and Legend Nails.
How do I contact Wendy’s New Port Richey with questions or feedback?
You can call (727) 372-4792 directly, reach customer care via 888-624-8140, use the online live chat, or fill out the Wendy’s Customer Satisfaction Survey online.
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