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Subway

3.6
(272 reviews)

Business Details

(727) 846-9700
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local New Port Richey Subway® Restaurant at 6436 Massachusetts Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
6436 Massachusetts Ave, New Port Richey, FL
34653, United States

Hours

Reviews

3.6
272 reviews
5 stars
134
4 stars
41
3 stars
14
2 stars
17
1 star
66

What are people saying?

AI-generated from recent customer reviews

Food Safety

Multiple customers reported serious concerns regarding food safety practices, including improper handling of food and money, leading to incidents of food poisoning.

Customer Service

There were numerous complaints about poor customer service, including rude staff, refusal to honor promotions, and inadequate responses to order issues.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong sandwich preparations, leading to customer dissatisfaction.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and concerns about food freshness.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness, indicating that service quality can vary.
  • HN
    hannah nelson
    Feb 20, 2026
    1.0
    I was standing in line and heard the man working telling the female coworker that since there is a discount on the online order to put less meat and cheese on the sandwich. When it was my turn I was using a coupon and the man argued with me back and forth about what items to get and I feel like he didn’t put what was supposed to come on my sandwich on it. The employee asked a question and then he was extremely rude to her. Seems like a hostile work environment, I feel bad for the girl working. Should be illegal the way this place is operating, false advertising, lies about meat qualities and quantities. Do not recommend
  • LC
    Landon Campos
    Feb 7, 2026
    1.0
    Absolutely terrible service, extremely rude and would advise to go anywhere else souly for that. Food also slapped together.
  • ST
    Steven twohig
    Feb 2, 2026
    1.0
    I did A mobile order for a meatball sub. It was supposed to be meatball with American cheese and Parm cheese toasted. It did not come toasted. There was no cheese on it. Like I’m looking at my receipt and I can see where it says American cheese and Parmesan cheese and yet I’m looking at my grinder and it didn’t have it on there. Do you guys not read the tickets when they come in. I’m in the food industry kitchen manager. I mean, do you guys have a digital screen? You also printed out my receipt so you should’ve checked the food before you sent it.i will not be going to that subway on Massachusetts Ave in New Port Richey ever
  • TP
    Twisted Princess
    Jan 26, 2026
    1.0
    Went in for a sandwich and the man who made my food was touching his face, his pants and money all with the same gloves on. When I asked to speak to a manager he said he was the owner! I turned around and walked out. So disgusting.
  • GW
    Gary Wooters
    Jan 14, 2026
    1.0
    I ordered a sub which I earned at no cost by ordering 4 subs previously. I did this through the app and asked in the details section the sub artist not prepare until I arrived as I wanted to pick my toppings once I arrived. Once I did arrive the "artist" was very rude and told me he would only make the sub the way it came through from the app. He also said I was not "allowed" to stand at the counter while he made it. I thought he was joking, but he was not. I explained I was broke so I was using this to split a sub with my daughter. He said it's just a free sub and therefore deserves no considerations. We were both hungry and decided to go with what he decided to make. I was at your Massachusetts Ave location in New Port Richey and have never been treated so badly at any restaurant. As a former employee of subway in the 90's I developed a love for your subs but may have to just adapt a new love for Jersey Mikes.

Frequently Asked Questions About Subway

What are the operating hours for Subway at 6436 Massachusetts Ave in New Port Richey?

Subway at 6436 Massachusetts Ave is open Monday to Friday from 8:00 AM to 10:00 PM, Saturday from 8:00 AM to 9:30 PM, and Sunday from 9:00 AM to 9:00 PM.

Does the Subway at 6436 Massachusetts Ave offer delivery and curbside pickup?

Yes, this Subway location offers both curbside pickup and delivery services for your convenience.

Brand Certified Facts from Subway

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Certified March 01, 2026Yext Knowledge Graph
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