Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local New Port Richey Subway® Restaurant at 6436 Massachusetts Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous reviews highlighted poor customer service, including rude staff and unhelpful responses to complaints.
Food Quality
Many customers reported issues with food freshness, including stale bread and spoiled ingredients.
Order Accuracy
A significant number of customers experienced incorrect orders, both in-store and online, leading to dissatisfaction.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Promotions and Coupons
Customers expressed frustration over the store's refusal to honor promotions and coupons, leading to disappointment.
NB
Najona Brown
6 days ago
5.0
My overall favorite place to eat the workers make this place feel like home
LE
Liz & Eli
6 days ago
5.0
Arpita is very nice . Always a smile in her face and she's fast . The place is also always clean . Thank you guys for the great service
DT
Deborah Tahse
Oct 18, 2025
1.0
Order was incorrect. Bread wasn’t toasted, did not include my soft drink and chips. Called restaurant 20 times and they just kept hanging up. This was a delivery order and not Door Dash fault. They delivered.
RP
R P
Aug 29, 2025
1.0
I have always come to this Subway for years and have never had any issues until tonight. The sandwich I bought did not taste right and tasted slightly spoiled, and I couldn't even finish it. So I drove all the way back to Subway to see if they could replace my sandwich with something else of equal price, as the one I just bought tasted bad. The man working there refused to replace my sandwich even though I told him it tasted like it was going bad. I have never been at a fast food place before that refused to replace food that tasted spoiled. I will not be returning to this subway anymore. This was very poor customer service, and it's sad because I used to come here all the time.
ST
Stephanie Toney
Jul 29, 2025
1.0
Went to subway to get dinner for the family and I normally don’t complain about service, but from the get-go, it was just awful. There were about 8 teenagers walking in the subway. There was a male and a female worker and the male worker told the teenagers to leave. We could barely understand a word they were saying to us when they were taking our order. Honestly, we should’ve just left then but it’s been Years since we had Subway, so that’s what we planned for dinner. I got the chicken teriyaki Sub and I asked for mayonnaise and she just loaded on like it was like Buffalo sauce or something When most people were just spread them on the bread with a knife. We got cookies with our meals and half of the cookies were all broken or they didn’t have any that we wanted. I got a foot-long and I Could barely eat half of it! The language
barrier definitely made it 1000% difficult. We will not be back to this one for sure or probably any of them anytime soon Very disappointing!
What are the operating hours for Subway at 6436 Massachusetts Ave in New Port Richey?
Subway at 6436 Massachusetts Ave is open Monday to Friday from 8:00 AM to 10:00 PM, Saturday from 8:00 AM to 9:30 PM, and Sunday from 9:00 AM to 9:00 PM.
Does the Subway at 6436 Massachusetts Ave offer delivery and curbside pickup?
Yes, this Subway location offers both curbside pickup and delivery services for your convenience.
Can I dine inside the Subway restaurant at 6436 Massachusetts Ave?
Yes, the Subway restaurant at this location serves dine-in customers as well as take out.
Does Subway at this location provide catering services?
Yes, Subway at 6436 Massachusetts Ave offers catering services for events and gatherings.
Where can I find the Subway menu for the restaurant at 6436 Massachusetts Ave?
You can view the menu online at https://subway.com/en-us/restaurant/4954-0/menu/ for the Subway located at 6436 Massachusetts Ave.
What types of meals are served at the Subway in New Port Richey?
This Subway location serves breakfast, lunch, and dinner meals with a variety of sandwiches, wraps, and salads.
Which nearby places can I visit around Subway at 6436 Massachusetts Ave?
Nearby places include My Nails salon, New China restaurant, and El Cerrito Mexican Restaurant and Grill, ideal for beauty or dining before or after your Subway visit.
Are there any mobile phone stores near the Subway at Massachusetts Ave?
Yes, Metro by T-Mobile and TalkTime Store are nearby mobile phone stores where you can shop for telecommunications products.
What grocery or retail stores can I find near Subway at 6436 Massachusetts Ave?
Nearby grocery and retail options include Dollar Tree, Winn-Dixie, ALDI, Knk Liquor Store, and Watermill Express for your shopping needs.
Is there a gas station nearby where I can fuel up when visiting Subway?
Yes, Chevron and BP gas stations are located near the Subway at 6436 Massachusetts Ave, convenient for refueling your vehicle during your visit.