Subway

3.5
349 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local New Port Richey Subway® Restaurant at 7231 State Road 54 brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
7231 State Road 54, New Port Richey, FL
34653, United States

Hours

Reviews

3.5
349 reviews
5 stars
158
4 stars
50
3 stars
39
2 stars
17
1 star
85

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff, unacknowledged customers, and issues with order accuracy.

Coupon Issues

Many customers expressed frustration over the location's refusal to accept Subway coupons, which they felt was misleading and unprofessional.

Food Quality

Several reviews mentioned inconsistent food quality, including complaints about skimpy portions, old ingredients, and unsatisfactory preparation.

Cleanliness Concerns

There were multiple reports of cleanliness issues, including sightings of pests and unsanitary food handling practices.

Positive Staff Experiences

Despite the negative feedback, some customers praised specific employees for their friendly service and sandwich-making skills.
  • VV
    Victoria
    Nov 16, 2025
    1.0
    The customer service at this location is unacceptable. I do not have high or unreasonable expectations for service workers or restaurant owners, but I do expect the bare minimum: a simple acknowledgment when I walk through the door. Despite making eye contact with the employee behind the counter, there was no greeting, no “hello,” no “welcome,” not even a “one moment, please.” Nothing. Instead, the employee continued working on an Uber order directly in front of us without offering any acknowledgment whatsoever. Completing online orders is understandable, but ignoring customers standing in your establishment is not. Because of this poor and unprofessional experience, we chose to leave and take our business elsewhere. We ended up at the San Miguel Mexican Restaurant a few doors down and had a significantly better experience. I would recommend going there instead.
  • DL
    Desiree Lust
    Oct 18, 2025
    1.0
    They don't ever answer the phone.
  • RR
    Rebecca
    Oct 12, 2025
    1.0
    A month or two ago they refused to refund me a drink even though they knew the machine was down. Today they misled me and managed to take extra money from me, but they won't admit to it. Eat and pay at your own risk!
  • JD
    Joshua Disney
    Aug 28, 2025
    5.0
    Me and my friend bought subs Nicole was amazing she was so nice and polite and she packed my wrap and packed my sandwich really good 😊
  • TD
    Todd Daily
    Aug 27, 2025
    1.0
    Beyond rude the dude beyond the counter had a real attitude problem sorry you hate your life bud

Frequently Asked Questions About Subway

What type of food does Subway at Pasco Square in New Port Richey offer?

Subway offers a variety of sandwiches including Footlongs, 6” sandwiches, wraps, salads, fresh cut veggies, and fresh-baked bread along with cookies.

Where is Subway located within New Port Richey?

Subway is located at 7231 State Road 54, Pasco Square, New Port Richey, FL 34653, USA.