Subway

3.5
350 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local New Port Richey Subway® Restaurant at 7231 State Road 54 brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
7231 State Road 54, New Port Richey, FL
34653, United States

Hours

Reviews

3.5
350 reviews
5 stars
159
4 stars
50
3 stars
39
2 stars
17
1 star
85

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rudeness, lack of acknowledgment, and unprofessional behavior from staff.

Food Quality

Several customers reported issues with food quality, including skimpy portions, old ingredients, and incorrect orders.

Coupon Policy

Many customers expressed frustration over the location's refusal to accept Subway coupons, which they felt was misleading and unprofessional.

Cleanliness

While some reviews praised the cleanliness of the store, others reported unsanitary conditions, including sightings of pests.

Mixed Experiences

There were a few positive reviews praising specific employees and good service, but these were overshadowed by the overall negative feedback.
  • DT
    Deborah Tripp
    3 days ago
    5.0
    Nice clean store
  • VV
    Victoria
    Nov 16, 2025
    1.0
    The customer service at this location is unacceptable. I do not have high or unreasonable expectations for service workers or restaurant owners, but I do expect the bare minimum: a simple acknowledgment when I walk through the door. Despite making eye contact with the employee behind the counter, there was no greeting, no “hello,” no “welcome,” not even a “one moment, please.” Nothing. Instead, the employee continued working on an Uber order directly in front of us without offering any acknowledgment whatsoever. Completing online orders is understandable, but ignoring customers standing in your establishment is not. Because of this poor and unprofessional experience, we chose to leave and take our business elsewhere. We ended up at the San Miguel Mexican Restaurant a few doors down and had a significantly better experience. I would recommend going there instead.
  • DL
    Desiree Lust
    Oct 18, 2025
    1.0
    They don't ever answer the phone.
  • RR
    Rebecca
    Oct 12, 2025
    1.0
    A month or two ago they refused to refund me a drink even though they knew the machine was down. Today they misled me and managed to take extra money from me, but they won't admit to it. Eat and pay at your own risk!
  • JD
    Joshua Disney
    Aug 28, 2025
    5.0
    Me and my friend bought subs Nicole was amazing she was so nice and polite and she packed my wrap and packed my sandwich really good 😊

Frequently Asked Questions About Subway

What type of food does Subway at Pasco Square in New Port Richey offer?

Subway offers a variety of sandwiches including Footlongs, 6” sandwiches, wraps, salads, fresh cut veggies, and fresh-baked bread along with cookies.

Where is Subway located within New Port Richey?

Subway is located at 7231 State Road 54, Pasco Square, New Port Richey, FL 34653, USA.