Sam's New York Pizza

4.2
548 reviews

About

Pizza Restaurant

Location

Sam's New York Pizza
4209 Little Rd, New Port Richey, FL
34655, United States

Hours

Reviews

4.2
548 reviews
5 stars
376
4 stars
62
3 stars
35
2 stars
20
1 star
55

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers praised the delicious pizza, stromboli, and garlic knots, while some reported issues with greasy or undercooked items.

Service Experience

Overall, the staff received positive feedback for being friendly and accommodating, though there were complaints about order accuracy and wait times.

Delivery Issues

Several reviews highlighted problems with delivery, including missing items and delays, impacting customer satisfaction.

Consistency

While many customers enjoyed their meals, there were multiple reports of inconsistent food quality and order mistakes in recent visits.

Value for Money

Customers generally felt that the food was worth the price, with some noting great portion sizes and good deals.
  • VW
    V Wayland
    Nov 14, 2025
    1.0
    I have been coming to this restaurant for a long time and over the last couple of years, their service has steadily been declining. I placed an order for dinner for myself and my kids and upon arriving at the restaurant after the promised pick up time, the employee there claims that the order was never started. This is one of several times over the last couple of years that this has happened. Usually the restaurant is able to make it right at that time to retain my business. Well not this time. I requested a refund on Friday when the order was not completed because I was unable to wait for them to get started on it and have not received my refund even a week later. I have been back to the restaurant 2 times since to follow up and both times have been told to wait longer for it to process. On the second time, I was met by Peter who intially failed to acknowledge any fault with the lack of service and instructed me to contact my bank about the lack of refund claiming that there is nothing that else that can be done by the restaurant. This is the first time I have had a problem at this restaurant where they were not willing to make it right by atleast offering to replace the order. 2 pizzas, not a catering order or something significant. 2 SINGLE PIZZAS! I have spent thousands of dollars over the years at this restaurant for Peter to not see any value in replacing 2 pizzas that I have been charged for but never received. Absolutely ridiculous lack of service and I will never step foot back into this establishment since there is no appreciation for a loyal customer who was charged for something that I never received.
  • EB
    Ed Burke
    Nov 12, 2025
    5.0
    Best Italian food Anywhere in Town
  • JG
    Jennifer Gerrity
    Nov 7, 2025
    5.0
    Quick service and delicious food. We have never been disappointed in anything we’ve ever ordered!
  • SA
    Susan Arbeiter
    Nov 7, 2025
    5.0
    I usually get slices of pizza. Tried the meatball sub muah DELICIOUS 😋. Thank you so much for a great sandwich.
  • GM
    Gerrrie Medeiros
    Nov 3, 2025
    5.0
    Food was excellent! Love the salad & Italian grinder. Quick & friendly delivery.

Frequently Asked Questions About Sam's New York Pizza

What are the operating hours for Sam's New York Pizza?

Sam's New York Pizza is open Monday through Thursday from 11:00 AM to 9:00 PM, Friday and Saturday from 11:00 AM to 10:00 PM, and Sunday from 12:00 PM to 9:00 PM.

Is Sam's New York Pizza open on holidays?

Sam's New York Pizza is closed on major holidays such as December 25th and July 4th each year.