McDonald's

3.4
2703 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9121 Little Road, New Port Richey, FL
34654, United States

Hours

Reviews

3.4
2,703 reviews
5 stars
974
4 stars
505
3 stars
430
2 stars
250
1 star
544

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers expressing dissatisfaction with the service they received.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.

Food Quality

Several reviews mentioned cold or stale food, with complaints about the freshness and quality of the items served.

Cleanliness

Customers noted unsanitary conditions in the restaurant, including dirty tables and restrooms.

Speed of Service

While some customers experienced quick service, many others reported long wait times and slow service, particularly in the drive-thru.
  • HT
    Heidi Trask
    Jan 5, 2026
    5.0
    My son was hungry, I got him McDonald's!
  • DP
    Don Prokidansky
    Jan 4, 2026
    5.0
    Great chicken tenders, Fast service, nice new place . Friendly workers.
  • SD
    Shinerunner Detailing
    Jan 4, 2026
    1.0
    You place an order, the screen confirms your order, they repeat your order when you pay and they ask if this is your order when you get… after 3 confirmations your order is still wrong and then they always act like its a HUGE inconvenience when you explain the order is wrong or they forgot something.. I refuse to get food here
  • KW
    Keli Warren
    Dec 25, 2025
    1.0
    This location parks everyone almost everytime I’ve came to keep times down and the manager has an attitude & rude!
  • NM
    Nichole M
    Dec 8, 2025
    5.0
    Had the most amazing ice cream cone that was crafted by a young blonde girl (w long straight hair⁶. She made the most perfect ice cream cone and I told the lady working the window that it was the best cone I have ever been given, considering all the years I have been getting a vanilla cone. The lady replied yes that the employee really knew how to serve a cone and I agree. Sad I didn't take a picture of if.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in New Port Richey, FL?

McDonald's in New Port Richey operates 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service and what are the hours?

Yes, the McDonald's at 9121 Little Road offers drive-thru service 24/7 every day of the week.