Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
2,689 reviews
5 stars
966
4 stars
507
3 stars
427
2 stars
248
1 star
541
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and lacking basic training.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food quality, leading to dissatisfaction.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and restrooms.
Speed of Service
Customers frequently complained about slow service, particularly in the drive-thru, with long wait times reported.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold or stale food and incorrect preparation.
- BSBryan Sterner1 day ago1.0This is a large fry They gave us we did not even take any yet. You pay for a large, but get us small
- MGMeme Gazer1 day ago1.0fair warning this location does not follow franchise recipe standards on three separate occasions I ordered double cheese burgers all three times the menu items served from this location failed to include onions at this point it feels like a deliberate omission
- ANAlbert NonymousNov 1, 20251.0This location will take orders online, accept payments, then tell you they don't actually make online orders. Go to the one on 19 or 54.
- TJTiffany JohnstonOct 29, 20251.0Seriously need to get your employees to WORK rather than talk to their friends while they’re on the clock. My order was wrong. Half of the employees were doing nothing but talking to their friends. Absolutely ridiculous
- TFTiffany FlottOct 16, 20251.0I went thru the drive with my daughter this morning. I said the girl ask me for my code like normal. I gave my code for a free large iced coffee she proceeded to tell me they don’t have hazelnut iced coffee. I said that’s fine. Can I have a French vanilla? I gave the rest of my order I said thank you. She says nothing. Can you pull forward? I pull forward. I look in the window and say are you having a good morning? She say nothing, I repeat are you having a good morning? She says nothing again, I repeated it one last time. Are you having a good morning? She looks at me and says I just got here. If I didn’t have my daughter in the car I would have gotten out and spoke to the manager but I felt would do just fine. I feel like this, if you’re going to be cashier at 7am in the morning have a better attitude. I got to pay for my food. I’m not getting it for free. How am I bothering you by being kind saying please and thank you 🙄 I will not be returning to this McDonald’s. I didn’t have a problem with the food. But if I’m paying for the sucky service I’ll pass.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's in New Port Richey, FL?
McDonald's in New Port Richey operates 24 hours a day, 7 days a week.
Does this McDonald's location offer drive-thru service and what are the hours?
Yes, the McDonald's at 9121 Little Road offers drive-thru service 24/7 every day of the week.
Can I order delivery from this McDonald's?
Yes, McDonald's offers delivery with options including regular, same-day, and no-contact delivery services.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is there a mobile app available to order from McDonald's?
Yes, you can order using the McDonald's App available on iOS and Android devices.
Where is this McDonald's located exactly?
This McDonald's is located at 9121 Little Road, New Port Richey, FL 34654, United States.
What nearby places can I visit before or after dining at this McDonald's?
Nearby places include Nature's Storehouse supermarket, Slice of Life Pizzeria, and the Extreme Martial Arts Center which you might enjoy visiting before or after your meal.
Are there any nearby entertainment or wellness facilities near this McDonald's?
Yes, near McDonald's you can find the Rio Salon Spa, Salon Dejan hair salon, and Regency Barber Shop for relaxation and grooming.
Are there any shopping options close to this McDonald's?
Nearby shopping options include Cricket Wireless Authorized Retailer for mobile products and Leathers & Lace thrift and clothing store.
Does McDonald's have a rewards program?
Yes, McDonald's offers the MyMcDonald's Rewards program where you can earn points for free food.