Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,844 reviews
5 stars
670
4 stars
339
3 stars
316
2 stars
146
1 star
373
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including incorrect orders, rude staff, and long wait times.
Food Quality
Many reviews highlighted issues with food quality, such as cold or improperly prepared items, and complaints about cleanliness.
Management Issues
Several customers expressed dissatisfaction with management, citing unprofessional behavior and lack of accountability among staff.
Cleanliness
The restaurant's cleanliness was a common concern, with reports of dirty dining areas and play areas.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their professionalism and noted good experiences with food quality.
- KBKurt BrewerNov 5, 20253.0McDonald's is McDonald's
- AVAlyssa VOct 26, 20255.0Adam was our party host for my daughter’s 7th birthday at this location. He was polite and quick to help with every request. My daughter had a great birthday because of him. His quick thinking solved a few problems of mine (I forgot tape, scissors, and other things for decorating). Forever grateful for this experience. Put him in management if he isn’t already, this guy exemplifies professionalism.
- DRDante RevalloOct 21, 20251.0This is the closest McDonald's to my house, unfortunately its literally the #1 worst McDonald's in Fl. They have gotten my order right exactly 1 time. I've ordered a mcchicken and gotten a burger I've asked for a quarter pounder and got a mcchichen. Its not even just a little off its all the way wrong. They never give napkins when ordered in drive through and if u ask for extra sauce you dont get any at all but then go in to have them fix it all u get is attitude and they pretty much throw them at ya. Whoever is running this store needs to be replaced with someone who can get the employees to not act like entitled children.
- EPEdward PeltolaOct 18, 20252.0Went inside to place my order to go. Burger and small fries (not a big order) went outside to check my order and the cheese burger was made wrong and also NO FRIES as I asked for.. Haven't been there for months and won't anymore. To many other places to go too...
- JMJose MontonOct 8, 20251.0Poor food quality. They don’t listen to customer requests such as well done fries. Been there three times since I moved here - two were bad experiences. The other visit just your average ignore the customer stuff but food was OK. Tried calling after bad order and the manager just did not understand how my fries or nuggets could have been cold. That makes it seem like my fault somehow! If you’re in the area, try somewhere else. Noticed McDonald’s entry just below… Guess what if you didn’t save the receipt from a crappy meal you got you’re not gonna be able to contact them back about it….
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 8937 Rancho Del Rio Drive, New Port Richey?
McDonald's is open daily from 6:00 AM to 11:00 PM.
Does McDonald's offer delivery services? If so, what are the delivery hours?
Yes, McDonald's offers delivery including same-day and no-contact delivery, available daily from 6:00 AM to midnight.
Can I use the drive-thru service at this McDonald's location? What are the hours?
Yes, the drive-thru is available daily from 6:00 AM to midnight.
What payment options are accepted at McDonald's located in New Port Richey?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there a mobile app to order from McDonald's for faster service?
Yes, you can order using the McDonald's App available on iOS and Android for convenience.
Where can I view the full menu for this McDonald's location?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
What services does this McDonald's location provide?
This McDonald's offers drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
Which nearby coffee shop can I visit for a drink before or after dining at McDonald's?
Starbucks is nearby, a popular coffee shop where you can enjoy a variety of beverages.
Are there any nearby car care services close to McDonald's?
Yes, Tidal Wave Auto Spa provides car wash and auto detailing services near McDonald's, convenient if you want to clean your car while grabbing a meal.
What other fast food restaurants are located close to this McDonald's?
There is another McDonald's nearby, offering additional options for fast food dining in the area.