McDonald's

3.4
1861 reviews
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Business Details

8937 Rancho Del Rio Drive, New Port Richey, FL
34655, United States
(727) 375-2220
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8937 Rancho Del Rio Drive, New Port Richey, FL
34655, United States

Hours

Reviews

3.4
1,861 reviews
5 stars
675
4 stars
341
3 stars
316
2 stars
147
1 star
382

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect or incomplete orders, leading to frustration.

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and lack of attention to customers.

Food Quality

Several customers expressed dissatisfaction with food quality, mentioning cold, undercooked, or poorly prepared items.

Cleanliness

Customers noted that the dining area and play area were often dirty and in need of better maintenance.

Service Speed

Multiple reviews indicated long wait times and slow service, particularly during busy hours.
  • RT
    Rob Turtle
    2 days ago
    1.0
    I have never had a good experience here. Iv never got my entire order once from this place. Plus I put in a mobile order they tell me they dont have to items and cant refund. So they stole my money now. Food sucks anyway never again.
  • JM
    Jennette Morrison
    3 days ago
    5.0
    We get breakfast here two or three times a week
  • RS
    Rudy Savelli
    Dec 28, 2025
    1.0
    I'll tell you I haven't been to a McDonald's in over a year and I ordered a quarter pounder I wanted plain and it came with everything on it the hamburger had no taste I think McDonald's is really taking a turn for the worst and people have gotten wise that the food is just junk you won't get me back there I should have known that they would get the order wrong the first time same old story nobody cares
  • QQ
    quickfly14
    Dec 21, 2025
    1.0
    Your employee was extremely rude when i pickedup my doordaah order she asked for the name then again with attitude aak for the oder number then still proceeding to keep the order behind the counter if they can not handle deliverie orders they should not be doing them. Reteain all employees on customer service.
  • SB
    Sarah Burch
    Dec 3, 2025
    1.0
    Went through the drive thru ordered 2-10 piece nuggets combos. No sauce in the bag, asked for sauce, they gave me two. Asked for more sauce explaining there was none in the bag. They asked for the bag back. Gave it to them. Girl, yes girl around the corner where she can’t be seen but heard running her mouth. I told the girl at the window to have her to the window. Of course she responds, she’s a minor. A minor or not doesn’t give you any reason to be rude. Girl at window gives me my bag back rolling her eyes. Now I completely understand why they have such bad reviews.
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Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 8937 Rancho Del Rio Drive, New Port Richey?

McDonald's is open daily from 6:00 AM to 11:00 PM.

Does McDonald's offer delivery services? If so, what are the delivery hours?

Yes, McDonald's offers delivery including same-day and no-contact delivery, available daily from 6:00 AM to midnight.