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McDonald's

3.4
(1873 reviews)

Business Details

(727) 375-2220
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8937 Rancho Del Rio Drive, New Port Richey, FL
34655, United States

Hours

Reviews

3.4
1,873 reviews
5 stars
682
4 stars
342
3 stars
316
2 stars
148
1 star
385

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect or incomplete orders, leading to frustration.

Service Speed

Numerous reviews highlighted slow service times, with customers often waiting excessively for their orders.

Food Quality

Several customers expressed dissatisfaction with the quality of food, citing cold, undercooked, or poorly prepared items.

Cleanliness

The cleanliness of the dining area and play area was criticized, with reports of unsanitary conditions.

Customer Service

There were multiple complaints about rude or unprofessional staff interactions, contributing to a negative experience.
  • MC
    Misty Cabral
    Feb 19, 2026
    4.0
    Great fast consistent
  • BB
    Barefoot Billy
    Feb 14, 2026
    5.0
    Polite team. Clean dining room. Play place for the kids
  • AA
    Anna
    Feb 11, 2026
    1.0
    These people are nasty and rude how yall mad cause yall messed up my order and im mad because I have to drive 15 minutes here And back after surgery( double mastectomy) then to be rude and tell me you don’t have to give me my food or money back because yall didn’t provide a receipt then made me wait at the end for a drink instead of just making the drink trying to be nasty!! Lord forgive these people and their tired low paying job!!
  • EA
    Eddie Aguilar
    Feb 8, 2026
    1.0
    By far the worst location ever. Customer service is awful getting your food no matter how much you order or what time of day it’s always the slowest service. The employees including management are terrible idk how this place is still open. It’s only ever this location that’s always the worst. Gave my food to someone else after waiting 30 minutes. Just wanted a refund. I’ll drive the extra mile for a different location.
  • AG
    Aj Green
    Jan 25, 2026
    3.0
    Is a mcdonalds. Took 10 minutes for two sandwiches and one was not what i ordered AND it was dine in not to go but they happily bagged up my order anyways. 10/10 mcdonalds experience for authenticity at least

Brand Certified Facts from McDonald's

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Certified March 01, 2026Yext Knowledge Graph
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