Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
2,060 reviews
5 stars
741
4 stars
384
3 stars
314
2 stars
155
1 star
466
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, poor customer service, and incorrect orders.
Food Quality
While some customers enjoyed hot and fresh food, many complained about cold or improperly prepared items.
Cleanliness
Multiple reviews highlighted unsanitary conditions and a dirty dining environment.
Staff Performance
Staff attitudes varied significantly, with some customers praising friendly service while others reported rudeness and unprofessional behavior.
Inconsistency
There were numerous mentions of inconsistent service and food quality, leading to customer frustration.
- TMTracy Gitzke MclyndenJan 1, 20261.0Stood there for 10 min. Waiting the lady in front of us couldn't get help for her drive through order that was incorrect. She was there before us not sure how long. So We left
- STScott TraceyDec 18, 20255.0Hot fresh and looked like the picture. That's all you can really ask for at a fast food joint and they nailed it.
- DLDudley LaneDec 11, 20251.0This is the worst McDonald’s and I don’t know why they don’t have a cashier!!!! I waited so long my app timed out and could not get waited on very poor customer service along with poor Management!!!!! I will go elsewhere from now on!!!!
- KFKylan FranjesevicDec 9, 20251.0Worst McDonald’s I’ve ever been to. God awful staff members. Raunchy environment. Pasco County’s finest run this store.
- VSVivian Agurcia SanchezDec 5, 20251.0If I could give it a zero, I would. They sold me 3 damage orange juice that could make us sick.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 5309 US Hwy 19S, New Port Richey?
McDonald's is open 24 hours a day, 7 days a week.
Does this McDonald's location offer delivery services?
Yes, they offer delivery services 24/7 with same-day and no-contact options available.
Can I order food using a mobile app from this McDonald's?
Yes, you can order through the McDonald's app available on both Apple App Store and Google Play Store.
Is there a drive-thru available at this McDonald's and what are its hours?
Yes, there is a drive-thru open 24 hours every day.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What types of services does this McDonald's offer?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where can I find the menu for this McDonald's location?
The full menu is available online at McDonald's official website's menu page.
Are there any nearby restaurants I can visit before or after dining at McDonald's?
Yes, nearby you can find Cracker Barrel Old Country Store, Taco Tequila Co, Smith's Cafe, Dockside Grille, and Mr Pastrami, offering a variety of dining options.
What nearby stores are convenient for shopping around McDonald's at this location?
Shoppers can visit Big Lots, Burlington, Old Time Pottery, Mattress Firm, and various mobile phone stores like T-Mobile for Business and AT&T Store close by.
Are there any health or fitness facilities near this McDonald's?
Yes, nearby facilities include Youfit Health Clubs, Palm Tree Dentistry, Healthy Vision Institute, Blue Cross Blue Shield, and OneBlood donation center.