McDonald's

3.7
1667 reviews
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Business Details

11367 Ridge Rd, New Port Richey, FL
34654, United States
(727) 856-3029
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
11367 Ridge Rd, New Port Richey, FL
34654, United States

Hours

Reviews

3.7
1,667 reviews
5 stars
684
4 stars
324
3 stars
297
2 stars
119
1 star
243

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality varied significantly, with some praising friendly and fast service while others reported rude staff and long wait times.

Order Accuracy

Many customers expressed frustration with incorrect orders, including missing items and wrong food, indicating a consistent issue with order accuracy.

Food Quality

Feedback on food quality was mixed; while some enjoyed fresh and hot meals, others received cold or poorly prepared food.

Cleanliness

The cleanliness of the restaurant was noted positively by some, but others reported dirty dining areas and unsanitary conditions.

Staff Attitude

Customer reviews highlighted a range of staff attitudes, from friendly and helpful to rude and unprofessional, impacting overall customer satisfaction.
  • BM
    Beau Mullis
    Nov 13, 2025
    1.0
    The worst night manager i have ever delt with, absolute disrespect and then refused us service. Then when we called them she hung up.
  • CB
    Cj B
    Nov 10, 2025
    5.0
    Food is always fresh and the staff is always friendly at this location! Like any fast food place they get slammed but the food is always good and it’s always clean too!
  • BM
    Bulldog mom
    Oct 28, 2025
    5.0
    My grand daughter and I stopped there after some Halloween fun and there wasn't a pair at the drive thru which was nice . The fries were cooked perfectly and the service was friendly and fast. The outside was clean and kept nicely.
  • HJ
    Haf Jap
    Oct 26, 2025
    1.0
    Incompetent staff , Ordered 2 EGG MCMUFFINS meals that's it.. and guess what I got 2 EGG McMuffins with no freaking eggs !!! Almost 20 bks for 2 EGG McMuffins with no Eggs I was back at work before I realized their idiotic mistake .. your not he only ones that have to work on a Sunday be better at your job it's not hard
  • RS
    Rave SECURITY
    Oct 23, 2025
    5.0
    So the service at this McDonald's I am usually at after midnight and these people are amazing. They are polite and they are quick about getting you your food. There are a couple other McDonald's within a few miles of this location but none of them have the customer service that your location has I go out of my way to come to this store at night just because y'all are that good continue doing what you're doing. I ordered a double quarter pounder that of course is cooked fresh at the time and always seems fresh it was well after midnight
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Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in New Port Richey, FL?

McDonald's is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, McDonald's offers delivery, same-day delivery, and no-contact delivery services.