McDonald's

3.7
1676 reviews
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Business Details

11367 Ridge Rd, New Port Richey, FL
34654, United States
(727) 856-3029
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
11367 Ridge Rd, New Port Richey, FL
34654, United States

Hours

Reviews

3.7
1,676 reviews
5 stars
692
4 stars
325
3 stars
297
2 stars
119
1 star
243

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly staff while others report rude behavior and slow service.

Order Accuracy

Numerous customers reported issues with incorrect orders, including missing items and wrong modifications.

Food Freshness

While some customers enjoyed fresh and hot food, others frequently received cold or poorly prepared items.

Cleanliness

Several reviews noted cleanliness issues, particularly in the dining area and with food preparation.

Overall Experience

Overall, customer satisfaction varies widely, with some expressing loyalty and enjoyment while others report significant frustrations.
  • RN
    Romy Neri
    Dec 26, 2025
    4.0
    Go to breakfast stop on the way to work. Drive thru is always pleasant (they know me by now). Service can get slammed depending on time, but they are always quick to address the wait time and say thank you.
  • PA
    Phat Amy
    Dec 23, 2025
    4.0
    I love their burgers!
  • CF
    Chaz Farkle
    Dec 19, 2025
    5.0
    This young lady who works in the back is a an awesome person. Her and her Christmas shirts and makes sure my large coffee is correct keep up the good work guys!
  • CC
    Christina
    Dec 11, 2025
    1.0
    Today is December 11, 2025 at 8:15 PM in the staff itself is very slow The staff is very rude. place the mobile order. Food wasn't even made right didn't have any special request, but somehow I got a burger with just ketchup and pickle. There was no sauces in my bag. With small children the sauce shouldn't be forgotten. The line was out the back and it seemed like everybody was just an upset mood it seems like this establishment needs some revamping and maybe a secret shopper to come through and see how they perform because I'm giving it a one and it's always like this. It is not because of anything I know sometimes you go in and it's like the staff gives you attitude for what you wanna order if you can't be around people then you need to do a different profession. Please, let's have a secret shopper come through here. Maybe corporate needs to send random people to see how this establishment is being ran without them, knowing.
  • MS
    Melissa S
    Dec 9, 2025
    5.0
    Food was actually super good, Sue was very friendly to me at the window, will definitely return
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Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in New Port Richey, FL?

McDonald's is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, McDonald's offers delivery, same-day delivery, and no-contact delivery services.