Dunkin'

3.6
1225 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve New Port Richey, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
7635 State Road, New Port Richey, FL
34653, United States

Hours

Reviews

3.6
1,225 reviews
5 stars
579
4 stars
186
3 stars
130
2 stars
97
1 star
233

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rudeness from staff and long wait times, particularly in the drive-thru.

Product Consistency

Many reviews highlighted issues with incorrect orders and inconsistent food and drink quality, leading to customer dissatisfaction.

Cleanliness

Several customers noted unsanitary conditions in the store, including dirty bathrooms and unclean food preparation areas.

Staff Friendliness

While some customers praised individual staff members for their friendliness and helpfulness, overall staff attitude was often described as unprofessional.

Management Issues

Multiple reviews pointed to poor management practices, including lack of training and oversight, contributing to the overall decline in service quality.
  • DT
    Dalek Thay
    Nov 12, 2025
    1.0
    Drink was completely wrong. Person at the window was extremely rude and would not give me a refund or fix the order. This was at 7:30 on 11-12-25
  • FM
    Ferris Morgan
    Nov 12, 2025
    1.0
    Drive through person was incredibly rude. Refused to give a refund or fix the problem with my order.
  • JJ
    Jake
    Nov 5, 2025
    1.0
    By the time 6 in the afternoon hits they have a very limited menu and no other dunkin does this it’s just this location, they also are always slow to greeting you at the window
  • MJ
    Mosh Jelton
    Oct 31, 2025
    5.0
    All of the workers are very nice, even in the face of rudeness. Any problems I see come from lack of training, or mismanagement. I've been going for over a decade, every morning, and I enjoy myself and the people there. Five stars.
  • MM
    Mitch
    Oct 25, 2025
    5.0
    Absolutely the Best Iced Coffee Ever! Smooth, perfectly balanced, and not too sweet — this iced coffee is a total game-changer. The espresso has a rich flavor without being bitter, and the cold brew base keeps it refreshing till the last sip. You can really taste the quality of the beans and how freshly it’s made. I’ve tried plenty of iced coffees, but this one stands out — it’s my new daily favorite!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in New Port Richey, FL?

Dunkin' in New Port Richey is open daily from 4:00 AM to 11:00 PM.

What types of meals does Dunkin' serve?

Dunkin' serves breakfast, lunch, and brunch meals.