Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve New Port Richey, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customers frequently reported rude and unhelpful staff, with many experiences highlighting poor customer service and attitude issues.
Order Accuracy
Numerous reviews indicated consistent problems with incorrect orders, including wrong drinks and food items, leading to customer frustration.
Cleanliness
Several customers noted unsanitary conditions in the store, including dirty bathrooms and unclean food preparation areas.
Speed of Service
Many reviews mentioned long wait times in both the drive-thru and inside the store, with some customers expressing dissatisfaction with the speed of service.
Product Quality
Feedback included complaints about the quality of food and drinks, with reports of stale items and poorly prepared beverages.
MR
Mr. Rell
2 days ago
5.0
So, it’s the little things. This particular Dunkin’ is at the top of my list. All I ordered was a large coffee, but the service was amazing! I was even asked if I wanted an extra large instead because I had stated I loved their coffee. Extra special recognition goes to Jackie & Chandler for being awesome!
LM
Lorraine Major
Jan 5, 2026
5.0
Awesome service. I did a mobile order! The food was super fresh!
JP
jade poop
Dec 29, 2025
1.0
I went to go order and mind you today was like a free drink because they have it for the holidays and this lady not only did she take my order wrong. She’s claimed that they don’t have frappe‘s so she’s like do you want a frozen or latte I said iced coffee, but she said she couldn’t hear me either way. I assumed a latte was still an iced coffee same thing so when I put my code, she said it didn’t work. I got a latte You’re supposed to put a iced coffee I thought that was the same thing and so she I told her can I make it in an iced coffee and she proceeds to ignore me and took the card out my mom’s hand. like if I was gonna pay for it, I would’ve gotten a smaller or I wouldn’t even get anything. I just want to drive off but it’s supposed to be free today like I don’t know why she’s acting like that. She just wanted the money for real. Bad service though and was rude. was not patient at all. white woman to be exact tall not that other lady with her, but her.
RD
Renee DeMasso
Dec 14, 2025
5.0
I cannot let the day end without giving major kudos to your (very) early morning staff. They are very gracious and kind. Even with just the drive through open it’s a busy place and the two employees handling things were efficient and provided great service.
JM
Jessica Mortara
Dec 12, 2025
1.0
WORST dunkin location ever. Literally. Every single time without fail this place always messes something up or the staff have extreme attitude issues.
I came into the location recently because I wasn't passing another dunkin on my way and it was just for a coffee....
The girl working the window goes "Are you going to ip us or not" as she hands the card payment machine out the window because now they accept tips.
EXCUSE ME? "are you going to tip us or not?" How freaking entitled do you have to be to be okay with saying that!?!?!? Like I work in bars and I would NEVER say anything like that to a customer.
Also you work at Dunkin Donuts where you get orders wrong all the time... and you expect people to tip!?!? This world is out of control.
Staff need a serious change
What are the operating hours of Dunkin' in New Port Richey, FL?
Dunkin' in New Port Richey is open daily from 4:00 AM to 11:00 PM.
What types of meals does Dunkin' serve?
Dunkin' serves breakfast, lunch, and brunch meals.
Does Dunkin' offer delivery and pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services at this location.
Can I order ahead using an app for Dunkin' in New Port Richey?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android devices.
What special holiday drinks are available at Dunkin'?
During the holiday season, Dunkin' offers holiday-themed drinks like the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Does this Dunkin' location have a drive-thru service?
Yes, this Dunkin' location includes a drive-thru for quick and convenient service.
Is free Wi-Fi available at Dunkin' in New Port Richey?
Yes, free Wi-Fi is available for customers at this Dunkin' location.
Which nearby places can I visit before or after my Dunkin' visit?
Nearby places include Baskin-Robbins for ice cream and desserts, Panda Chinese Restaurant for Asian cuisine, and Ferro's Pizza for Italian food, providing enjoyable dining options before or after Dunkin'.
Are there other coffee shops near Dunkin' in New Port Richey?
Yes, there are other coffee shops nearby, including another Dunkin' location and Dunkin' Donuts, allowing you to explore different options if desired.
How can nearby businesses like Baskin-Robbins and Panda Chinese Restaurant help enhance my visit to Dunkin'?
You can visit Baskin-Robbins for a sweet dessert or refreshing smoothie after your meal at Dunkin', or enjoy a full meal at Panda Chinese Restaurant either before or after your coffee stop, making your visit to the area more enjoyable and convenient.