Dunkin'

3.6
1237 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve New Port Richey, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
7635 State Road, New Port Richey, FL
34653, United States

Hours

Reviews

3.6
1,237 reviews
5 stars
587
4 stars
187
3 stars
131
2 stars
97
1 star
235

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unhelpful staff, with many experiences highlighting poor customer service and attitude issues.

Order Accuracy

Numerous reviews indicated consistent problems with incorrect orders, including wrong drinks and food items, leading to customer frustration.

Cleanliness

Several customers noted unsanitary conditions in the store, including dirty bathrooms and unclean food preparation areas.

Speed of Service

Many reviews mentioned long wait times in both the drive-thru and inside the store, with some customers expressing dissatisfaction with the speed of service.

Product Quality

Feedback included complaints about the quality of food and drinks, with reports of stale items and poorly prepared beverages.
  • MR
    Mr. Rell
    2 days ago
    5.0
    So, it’s the little things. This particular Dunkin’ is at the top of my list. All I ordered was a large coffee, but the service was amazing! I was even asked if I wanted an extra large instead because I had stated I loved their coffee. Extra special recognition goes to Jackie & Chandler for being awesome!
  • LM
    Lorraine Major
    Jan 5, 2026
    5.0
    Awesome service. I did a mobile order! The food was super fresh!
  • JP
    jade poop
    Dec 29, 2025
    1.0
    I went to go order and mind you today was like a free drink because they have it for the holidays and this lady not only did she take my order wrong. She’s claimed that they don’t have frappe‘s so she’s like do you want a frozen or latte I said iced coffee, but she said she couldn’t hear me either way. I assumed a latte was still an iced coffee same thing so when I put my code, she said it didn’t work. I got a latte You’re supposed to put a iced coffee I thought that was the same thing and so she I told her can I make it in an iced coffee and she proceeds to ignore me and took the card out my mom’s hand. like if I was gonna pay for it, I would’ve gotten a smaller or I wouldn’t even get anything. I just want to drive off but it’s supposed to be free today like I don’t know why she’s acting like that. She just wanted the money for real. Bad service though and was rude. was not patient at all. white woman to be exact tall not that other lady with her, but her.
  • RD
    Renee DeMasso
    Dec 14, 2025
    5.0
    I cannot let the day end without giving major kudos to your (very) early morning staff. They are very gracious and kind. Even with just the drive through open it’s a busy place and the two employees handling things were efficient and provided great service.
  • JM
    Jessica Mortara
    Dec 12, 2025
    1.0
    WORST dunkin location ever. Literally. Every single time without fail this place always messes something up or the staff have extreme attitude issues. I came into the location recently because I wasn't passing another dunkin on my way and it was just for a coffee.... The girl working the window goes "Are you going to ip us or not" as she hands the card payment machine out the window because now they accept tips. EXCUSE ME? "are you going to tip us or not?" How freaking entitled do you have to be to be okay with saying that!?!?!? Like I work in bars and I would NEVER say anything like that to a customer. Also you work at Dunkin Donuts where you get orders wrong all the time... and you expect people to tip!?!? This world is out of control. Staff need a serious change

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in New Port Richey, FL?

Dunkin' in New Port Richey is open daily from 4:00 AM to 11:00 PM.

What types of meals does Dunkin' serve?

Dunkin' serves breakfast, lunch, and brunch meals.