Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve New Port Richey, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous reviews highlighted rude and dismissive behavior from staff, with many customers expressing frustration over poor service and unprofessional attitudes.
Order Accuracy
A significant number of customers reported incorrect orders, including missing items and wrong drink preparations, leading to dissatisfaction.
Cleanliness and Food Quality
Several reviews mentioned issues with cleanliness and food quality, including stale donuts and improperly prepared food items.
Management Issues
Customers frequently criticized management for failing to address staff behavior and operational inefficiencies, contributing to a negative experience.
Positive Experiences
Despite the negative feedback, some customers noted friendly staff and good service on occasion, indicating potential for improvement.
JF
James Faurote
Dec 27, 2025
1.0
There’s a Starbucks and a good Dunkin a little further down the road. This place is easily the worst Dunkin in existence. Take 10 minutes to make two drinks, forget the straws, and the staff treat the customers like we’re the problem.
RR
Robin Renna
Dec 12, 2025
1.0
I pulled up to drive-through window first I got my coffee wrong and when I told him something was missing out of it, they caught an attitude and then they proceeded to shove the drink into my hand. I asked somewhere the other part of my order was he rolled his eyes slammed the drive-through window and was complaining. I always have an issue when I go to that store on my way to work and then the other crew proceeded to laugh And snicker
NC
Nick Cosentino
Nov 25, 2025
1.0
I’m addicted to caffeine and I’d rather skip the caffeine than stop here. Awful service
AC
Amanda Cosentino
Nov 25, 2025
1.0
as a previous barista for 6 years, my only advice to this establishment is that when a customer is kindly explaining their drink is incorrectly typed in (by a clearly new employee) and made wrong due to how it was typed in, don't cop an attitude out of the drive thru window. you act like this coffee comes out of your paycheck, it is NOT THAT SERIOUS girl. my fault for passing my typical dunkin' and stopping here, that's on me. screaming at customers to feel validated that you didn't make a mistake, is insane behavior. also, you remade my drink again and its still wrong. worst $8 and 25 mins ive wasted in my 30 years of living. i hope your tuesday gets better and maybe you find a job you actually like :) xoxoxo
MF
Milka Fernandez
Nov 19, 2025
1.0
Estuve más de 50 minutos esperando en el lugar y tuve que ir a pedir la comida, porqué habían perdido la orden.