Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve New Port Richey, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous reviews highlighted consistently rude and dismissive behavior from staff, particularly from a manager named Jennifer, leading to a negative customer experience.
Order Accuracy
Many customers reported frequent mistakes with their orders, including incorrect items and missing components, contributing to frustration.
Cleanliness and Food Quality
Several reviews mentioned unsanitary conditions and poor food quality, with complaints about stale donuts and improperly prepared food.
Staff Attitude
There were multiple instances of staff displaying unprofessional behavior, including cursing and arguing in front of customers, which detracted from the overall experience.
Service Speed
Customers frequently noted long wait times for orders, both in-store and at the drive-thru, often exacerbated by staff inefficiency.
JF
James Faurote
Dec 27, 2025
1.0
There’s a Starbucks and a good Dunkin a little further down the road. This place is easily the worst Dunkin in existence. Take 10 minutes to make two drinks, forget the straws, and the staff treat the customers like we’re the problem.
RR
Robin Renna
Dec 12, 2025
1.0
I pulled up to drive-through window first I got my coffee wrong and when I told him something was missing out of it, they caught an attitude and then they proceeded to shove the drink into my hand. I asked somewhere the other part of my order was he rolled his eyes slammed the drive-through window and was complaining. I always have an issue when I go to that store on my way to work and then the other crew proceeded to laugh And snicker
NC
Nick Cosentino
Nov 25, 2025
1.0
I’m addicted to caffeine and I’d rather skip the caffeine than stop here. Awful service
AC
Amanda Cosentino
Nov 25, 2025
1.0
as a previous barista for 6 years, my only advice to this establishment is that when a customer is kindly explaining their drink is incorrectly typed in (by a clearly new employee) and made wrong due to how it was typed in, don't cop an attitude out of the drive thru window. you act like this coffee comes out of your paycheck, it is NOT THAT SERIOUS girl. my fault for passing my typical dunkin' and stopping here, that's on me. screaming at customers to feel validated that you didn't make a mistake, is insane behavior. also, you remade my drink again and its still wrong. worst $8 and 25 mins ive wasted in my 30 years of living. i hope your tuesday gets better and maybe you find a job you actually like :) xoxoxo
EC
Elizabeth Campagna
Nov 9, 2025
1.0
If I could rate a zero I would have. What a damn joke it was to come to this Dunkin’ Donuts I will never ever come to this crappy atmosphere the rudest employees
I just left your Dunkin’ Donuts , and I am beyond disgusted with the service and quality. The employees were rude, dismissive, and completely unprofessional. When I mentioned that the Snackin’ Bacon was cold, greasy, and sitting in a puddle of oil, they told me that “it’s supposed to come cold” and that “the training facility said so.”
They follow the rules. I really wanted to call the lady a liar because my closest friend is actually a manager at Dunkin’ Donuts and I know they’re supposed to come hot and fresh not cold and greasy
That is absolutely ridiculous. Snackin’ Bacon is supposed to be served warm and fresh — not cold, slimy, and old. It was inedible. The fact that your employees tried to argue with a paying customer instead of fixing the issue shows a complete lack of care and respect.
I expect better from Dunkin’. You seriously need to retrain this staff on both food handling and basic customer service. This was one of the most unpleasant experiences I’ve ever had at a Dunkin’.
What are the operating hours of Dunkin' in New Port Richey, FL?
Dunkin' is open daily from 5:00 AM to 8:00 PM, except on Thursdays when it closes at 5:00 PM.
Does this Dunkin' location offer delivery and pickup options?
Yes, this Dunkin' offers both delivery and curbside pickup services.
What holiday drinks are currently available at this Dunkin'?
You can enjoy the new Cookie Butter Cloud Latte, returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher during the holiday season.
Is there a Dunkin' mobile app to order ahead?
Yes, you can order ahead using the Dunkin' app available on both iOS and Android platforms for a quick grab-and-go experience.
What types of meals does Dunkin' serve at this location?
Dunkin' serves breakfast, brunch, and lunch meals.
Does Dunkin' in New Port Richey, FL have a drive-thru service?
Yes, this location features a drive-thru for quick and convenient service.
Which nearby restaurants can I visit after Dunkin'?
You can visit Taco Bell, Tijuana Flats, Jersey Mike's Subs, McDonald's, and Bonefish Grill for a variety of dining options near Dunkin'.
Are there any nearby services for health or medical needs?
Yes, nearby you have Minute Clinic, MinuteClinic at CVS, and CVS Pharmacy for medical and pharmacy services.
Where can I find banking or financial services near Dunkin'?
GTE Financial Credit Union, Synovus Bank, and Western Union are nearby financial service locations.
What other businesses are close to Dunkin' in New Port Richey?
Adjacent businesses include Hot Headz Hair Salon, AT&T Store, and UPS Access Point location.