Dunkin'

Reviews

• DP

  Dillon Perry

  Nov 7, 2025
  1.0
  I pulled to the window after ordering my cookie butter cold brew and the guy in the window with long hair in a pony tail rudely told me my free coffee didn’t cover that. I asked to switch it to regular iced coffee so it would. He rolled his eyes at me and said “sure why not” and closed the window on me. When I received my coffee it tasted watered down. I went inside to have it fixed. The short young girl inside goes “what do you want” and then instead of making my drink fresh she added a pound of sugar and 2 squirts of flavor swirl. I’m beyond upset and I never have issues like this at this location. I’m not sure I’ll be back though. I will be contacting corporate.
• MS

  Megan Stip

  Oct 28, 2025
  1.0
  I placed a rather sizable mobile order. When I got to the window to get it the lady said they were out of the spider donut and which two donuts would we like as replacements. No problem. So, I asked my daughter, who clearly didn’t answer fast enough because the lady THREW OUR BAGS AT THE OPEN WINDOW! The bag with my wake up wrap missed and fell on the ground. Mind you, we are the only people there. No one in the store or behind me in line at this point. She very clearly expected me to open my door and eat it off the ground because when I didn’t pull away, before I had a chance to ask for a new one she shoved the receipt in my face and closed the window. Well, I had placed a second order for my husband on my way to the Dunkin, and so I just waited at the window and when she opened it this time I tried asking for a new wrap again but she put her finger in my face to take a new car’s order and closed the window AGAIN! When she opened it a third time before I could get the question out she had her finger up this time going in circles telling me to get in the back of the line, her words “Go around. Go ALLLL the way around.” GM is named Angela. I asked to speak to someone and there was no management on duty and according to her employees, Angela can’t be bothered when she’s not at the store. This is not the first time staff has been rude at that location. We’ll take our business elsewhere.
• CM

  C M

  Oct 28, 2025
  4.0
  This Dunkin is my favorite go to spot. Best one I’ve ever been to and I’ve been to a lot of Dunkin’s. My most recent visit wasn’t too great. I ordered my usual iced coffee and it was made as a latte (with the whipped cream and candy bar toppings). I can’t eat that stuff so I kindly asked for just my iced coffee. I hear him telling the other employee to just “scrape it off” so I ask for the entire drink to be remade. The drink was remade using regular creamer instead of the oat milk I always order. Regular creamer upsets my stomach so now I’m without my coffee and have lost $4. I understand things get busy but to make a mistake twice is unacceptable.
• CN

  Charles Newman

  Oct 18, 2025
  1.0
  Horrible customer service. Girl had attitude. I definitely won't be back. Please hire better people.
• AM

  Auggie Martin

  Oct 13, 2025
  1.0
  I ordered a six dollar meal deal and what I got was a cold untoasted croissant sandwich and hashbrowns that were also cold and literally in on large clumped… they also refused to fix anything or heat anything up so yeah this place sucks

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