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Dunkin'

3.7
(1230 reviews)

Business Details

(727) 232-2624
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve New Port Richey, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5524 US Highway 19, New Port Richey, FL
34652, United States

Hours

Reviews

3.7
1,230 reviews
5 stars
615
4 stars
201
3 stars
117
2 stars
64
1 star
233

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with staff, with some employees praised for their friendliness while others were reported as rude or unhelpful.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong drinks, leading to frustration.

Speed of Service

Customers frequently mentioned long wait times, especially during busy hours, which contributed to dissatisfaction.

Food Quality

Several reviews highlighted inconsistent food quality, with complaints about stale donuts and improperly prepared items.

Management Issues

Concerns were raised about management behavior and training, with some customers noting poor leadership affecting staff morale and service quality.
  • JA
    John Appleseed
    Feb 4, 2026
    3.0
    I'm not sure if they know how to do their job or if they're just trying to save the batches of coffee for themselves, but this location enjoys shorting their customers on their cups of Nitro Cold Brew. My first time asking for the Nitro Cold Brew, the shorter woman with the pony tailed black hair put ice into my drink. Nitro Cold Brew DOES NOT get ice. Well I'd gone again and asked for no ice, well that same woman filled my cup up halfway with actual liquid and filled the rest up with cold foam. Why are you trying to short me on coffee that you don't even pay for? Who are you saving or stealing from lady? Of course, I drank the coffee and didn't complain in the moment, but I will make it known on here as a WARNING: This location shorts their customers on Nitro Cold Brew.
  • JM
    Jackie Michael
    Jan 24, 2026
    5.0
    Terry is amazing I enjoy coming here to get my coffee she goes out of her way to make everyone feel like family there I hope they know how good of an employee they have
  • SH
    Susan Horwich
    Jan 10, 2026
    4.0
    Always busy but the wait was quite long. They will get part of your order then you wait for the rest.
  • LO
    Linda Odell
    Dec 30, 2025
    5.0
    Very sweet people that work here. They always try to do there best in whatever is asked of them.
  • JS
    Jimmie Smith
    Dec 27, 2025
    5.0
    It's was awesome gear service and fast love and the the workers there

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in New Port Richey, FL?

Dunkin' in New Port Richey is open daily from 4:00 AM to 10:00 PM.

Does Dunkin' in New Port Richey offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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