Dunkin'

3.7
762 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve New Port Richey, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5421 Little Rd, New Port Richey, FL
34655, United States

Hours

Reviews

3.7
762 reviews
5 stars
378
4 stars
126
3 stars
75
2 stars
42
1 star
141

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude or dismissive behavior from staff, particularly from management, leading to a negative experience.

Food Quality

Numerous complaints about food being stale, burnt, or incorrect, with some customers expressing disappointment in the overall quality.

Cleanliness

Several reviews highlighted issues with cleanliness, including dirty seating areas and unsanitary conditions.

Order Accuracy

Frequent issues with incorrect orders and poor attention to detail, causing frustration among customers.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and good service, indicating that experiences can vary.
  • KS
    kimm shaw
    6 days ago
    1.0
    We went through the drive thru for some after dinner coffee. Instead of being greeted we got more of a "what do you want" attitude. Then an "ok, drive around". All things I could forgive if we hadn't been served cold coffee. Literally like the pot had been sitting off for the last hour or more. We were already a few miles away because we expected the coffee needed to cool a bit before we drank it. Almost turned around, but it's just not worth the hassle to deal with.
  • RA
    Ruthey Aguilar
    Jan 5, 2026
    1.0
    Went in at 3 pm Jan 5th Yelled what can I get you when I pulled up. Got a strawberry dream refresher… The whole drink was creamy white. He shorted me change. instead of giving me $.08 he gave me $.05. At the end of our service I said thank you and he said umm hmm…. Yeah. Bad experience. Won’t come to this location again
  • RT
    Renee Trillanes
    Dec 28, 2025
    1.0
    I ordered through door dash. 6 donuts -- 3 chocolate glazed, 3 Boston Kreme. the box clearly said so. the contents not so much. I called the place, and there was no apology, just excuses. "get your resolution through the app" is what the guy told me. Seriously, Dunkin, do better!!
  • PI
    Peggy Ickes
    Dec 26, 2025
    3.0
    I ordered the meal deal asked for tomato or Mayonnaise. They had nothing. I originally told them no bacon before I knew they had no condiments and then asked go ahead and have the bacon to make it a little moister and the guy complained and said I already made it so I said never mind if it would bother him too much. They did put it on. It was burnt in places. There wasn't enough bacon to have a taste and even half of it. I threw most of it away. The potatoes were cold, not crispy the coffee, however, was fine, it's ridiculous that it's so poor quality.
  • LJ
    Lakeya Johnson
    Dec 23, 2025
    1.0
    I stop by this place often on the way to work or on my break. I’m not one to complain but when you ask to speak with a manager about an issue THE MANAGER always has a nasty attitude. No people skills at all. Just rude and dismissive. Cindy you are an awful human being.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in New Port Richey, FL?

Dunkin' in New Port Richey, FL is open daily from 5:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.