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Dunkin'

3.7
(768 reviews)

Business Details

(727) 376-2161
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve New Port Richey, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5421 Little Rd, New Port Richey, FL
34655, United States

Hours

Reviews

3.7
768 reviews
5 stars
381
4 stars
126
3 stars
76
2 stars
43
1 star
142

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude or dismissive behavior from staff, particularly management, leading to negative experiences.

Food Quality

Numerous reviews mentioned stale or poorly prepared food items, including donuts and sandwiches, contributing to dissatisfaction.

Order Accuracy

Frequent complaints about incorrect orders and lack of attention to detail in fulfilling requests were noted.

Cleanliness

Several customers expressed concerns about the cleanliness of the store, including dirty seating areas and unsanitary conditions.

Staff Friendliness

While some customers praised individual staff members for their friendliness, overall staff attitude was often described as lacking enthusiasm.
  • KG
    Kyler Gibson
    3 days ago
    1.0
    So my wife wakes up this morning (2/28/26) says she's going to dunkin to get herself coffee aswell as donuts for our kids. My wife proceeded to ordered her coffee and then tried to order 4 chocolate frosted donuts with sprinkles ( my wife was told they only have 4 left) they refused to sell my wife the 4 donuts with no explanation. Now I have 2 kids very upset because for whatever reason they REFUSED to sell 4 donuts to a PAYING COSTUMER. Will never come back to this location again and will take my business and money elsewhere. You guys need to tighten up and just do your job by selling donuts and coffee The staff is always great the girl taking my wifes order was such a sweetheart but had to ask her manager / gm for permission and was told no. Which is absolutely ridiculous
  • IP
    Ida Pacheco
    Feb 11, 2026
    4.0
    Workers at the drive through need to pay more attention to peoples orders.
  • KK
    Kim Kuks
    Feb 3, 2026
    2.0
    Best part of my visit was the pup cup of whipped cream. Got the $5 special with egg and cheese wrap, hash browns and coffee. Asked for a Boston Cream Donut, they had none so subbed a Bavarian cream donut. Changes the donut to a chocolate frosted. Came with sprinkles and was STALE. Hot food was not prepared fresh, and not very hot either. Lackluster visit. This stop is right down the road from me and I had hoped to sub it for McDonald's. The coffee was hot and correct. When they were done passing me my order in 3 different stages, I waa told to "Move!" I guess you can't check your order. One car behind me. Probably won't go back.
  • GI
    Gabrielle Ivers
    Jan 24, 2026
    5.0
    Love the staff. Cindy the manager always specially makes my family bagel twists fresh upon request.
  • DS
    Debbie Seidler
    Jan 20, 2026
    3.0
    Staff was friendly enough, but nearly $16 for stale donuts was not a good deal. Walmart has fresher donuts, but lacks the variety. However they are not $16 either. Preferred Dunkin when they made the donuts at the location now it is like day old donuts every time.

Brand Certified Facts from Dunkin'

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Certified March 01, 2026Yext Knowledge Graph
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