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Dairy Queen Grill & Chill

4.3
(1206 reviews)

Business Details

9200 Little Rd, New Port Richey, FL
34654-4222, United States
(727) 697-2919
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
9200 Little Rd, New Port Richey, FL
34654-4222, United States

Hours

Reviews

4.3
1,206 reviews
5 stars
734
4 stars
242
3 stars
113
2 stars
41
1 star
76

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with staff vary, with some praising friendly and helpful service, while others report rude behavior and poor handling of orders.

Food Quality

Mixed reviews on food quality; some customers enjoyed the burgers and ice cream, while others complained about overcooked items and poor preparation.

Cleanliness

The restaurant is frequently noted for being clean and well-maintained.

Pricing

Customers express concerns about high prices for food and ice cream, feeling that the value does not match the cost.

Order Accuracy

There are several complaints about incorrect orders and issues with mobile app orders.
  • LS
    leo silva
    2 days ago
    2.0
    Slow service and hectic space
  • LL
    Lindsey
    Feb 13, 2026
    3.0
    Closes earlier than we are used to. Staff was great!!!
  • HK
    Henry Keane
    Feb 13, 2026
    1.0
    This is the worst Dairy Queen I've ever been to I got a banana split I asked for vanilla chocolate vanilla and the banana was bigger than the ice cream there was more bananas than ice cream I asked for extra chocolate syrup and extra whipped cream the manager there was the most rudest person I've ever met the Banana Split barely had ice cream in it compared to what you normally would get they need somebody from corporate to just show up there one day and watch how they do things corporate would not be happy because I'll tell you right now that was my business the man should be fired the kid that made it would be retrained the proper way
  • SS
    Siren Savanna
    Jan 18, 2026
    1.0
    If you work here you should be ashamed of the food you let leave out of your business last night 1-17-26. KFC ran out of tenders so I thought dairy queen would be good because your supposed to have good burgers even though they arent cheap. I spent $40 on 3 combos. 2 were supposed to be bacon and had 2 sad little peices of bacon each, the cheese was completely melted off, the onions were so hard you couldn't bite then, the tomato and lettuce were mushy and slimy and the meat was tough and flavorless. The fries felt like wet green beans and tasted disgusting your oil needs to be changed its burnt. The cheese curds were also fried in very burnt oil. Complete waste of $40. Your drive through employee was polite though a tan young man with a ponytail.
  • BB
    Bianca
    Dec 23, 2025
    5.0
    Friendly staff and fast service. They always get my order right.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes via DQCakes.com.

What are the opening hours for Dairy Queen Grill & Chill?

The restaurant is open from 11:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 11:00 AM to 10:30 PM on Fridays and Saturdays.

Brand Certified Facts from Dairy Queen Grill & Chill

Dairy Queen Grill & Chill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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