Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.9
1,718 reviews
5 stars
890
4 stars
349
3 stars
188
2 stars
81
1 star
210
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, both in the drive-thru and inside the restaurant, often exceeding 30 minutes.
Food Quality
While many customers enjoyed the food and ice cream, there were complaints about incorrect orders and inconsistent quality, particularly with blizzards.
Staff Attitude
Feedback on staff attitude was mixed; some customers praised friendly service, while others reported rudeness and poor customer service experiences.
Cleanliness
The restaurant was generally noted as clean and well-maintained, contributing positively to the dining experience.
Pricing Concerns
Several customers felt that the prices were too high for the value received, especially for families.
JP
Justin Potts
Feb 24, 2026
2.0
Very consistently produce poor quality blizzards. The top of the blizzard cup will be mixed with a little bit of toppings and two-thirds of the cup will be plain ice cream with no toppings at all. Do better.
HA
Holly Agey
Jan 24, 2026
5.0
Was my first visit here , had the bacon deluxe cheeseburger and a mocha brownie mudslide blizzard. Food was awesome,fresh and on point ! I will definitely be back!!
BP
brandy prater
Jan 14, 2026
5.0
We always enjoy our meals here. The food is consistently hot, fresh, and delicious. The restaurant is clean and well-maintained, and there is ample parking and outdoor seating available. The online ordering process is also very convenient.
CD
cristina diamond-owens
Jan 1, 2026
4.0
3 stars because I feel it is to pricey for a family. To take your family there it is just as much to go to outback or long horns. Very nice and friendly staff and the owner is nice. Food is good just a little to high on some of the prices I feel. What happened to taking your kids for some ice cream and it not cost a fortune.
DP
Dolo PikassoMNGheadHancho
Dec 12, 2025
1.0
Ladies here have attitude issues. Treat uber drivers as less than, was asked with attitude if i was ready for my order. I said yes amd got up, then the power trip comes amd they tell me to comfirm the order like everywhere else does. Then woth more attitude im told i have to pull up the map. I responded with a "i know" then the employee wants to claim i have a attitude. Thats hilarious, wouldnt have gotten one if i wasnt given one. The manager joined in with attitude of her own, cant wait to go back next time, ill be killing them with kindness. Uber drivers beware, this isnt the first time ive had this issue with this location but its definitely the most egregious. Ladies if you dont want attitude dont give it. Idgaf if its your time of the month, you hate your job or are jist depressed. Uber drivers are people too and i always give respect unless it not givin amd this the 3rd or 4th time ive gotten attitude or disrespect from this location. Crazy i have no issues with little road and im asked to confirm everytime. If your miserable dont take itb o ut on me im just doing my job as well
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill serve?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, burgers, and fries at its fast-food chain.
What are the hours of operation for Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is open Monday to Thursday and Sunday from 11:00 AM to 10:00 PM, and Friday to Saturday from 11:00 AM to 10:30 PM.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, Dairy Queen Grill & Chill offers a drive-thru service for customer convenience.
Is there seating available at Dairy Queen Grill & Chill?
Yes, the location provides both indoor seating and outdoor seating options.
Can families with children visit Dairy Queen Grill & Chill?
Absolutely, Dairy Queen Grill & Chill is family-friendly and welcomes children, making it a good choice for families.
How can I order from Dairy Queen Grill & Chill?
You can place an order online for pickup through their website at https://www.dairyqueen.com/en-us/order/pickup/n/10820/ or download their app for exclusive deals.
Where is Dairy Queen Grill & Chill located?
It is located at 6405 State Road 54, New Port Richey, FL 34653-6010, USA.
What nearby medical facilities are around Dairy Queen Grill & Chill?
Nearby medical facilities include Seven Springs Medical Center hospital, Family Dental Center dentist clinic, Pediatric Gastroenterology, Gulfview Walk-In Clinic, and Primary Care Walk in Clinic New Port Richey.
Are there any nearby gas stations or automotive services near Dairy Queen Grill & Chill?
Yes, nearby you can find Shell gas station with convenience store and car wash, Amoco gas station, Copper AMOCO grocery and automotive parts store, Advance Auto Parts, and U-Haul Neighborhood Dealer for truck rentals.
What other dining options are near Dairy Queen Grill & Chill?
Nearby dining options include Charleys Cheesesteaks and Wings, an American restaurant, and Jazzi’s Seafood restaurant, offering seafood meals.
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Certified March 01, 2026Yext Knowledge Graph
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