Chipotle Mexican Grill

3.2
883 reviews
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About

Mexican Restaurant
Chipotle Trinity is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
3286 Word Way, New Port Richey, FL
34655, United States

Hours

Reviews

3.2
883 reviews
5 stars
357
4 stars
99
3 stars
63
2 stars
94
1 star
270

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including over-salted dishes, undercooked rice, and inconsistent portion sizes.

Customer Service

Mixed reviews on customer service; some praised friendly staff while others noted rudeness and lack of engagement from employees.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty tables and unsanitary conditions in the restroom.

Portion Sizes

Many customers expressed dissatisfaction with portion sizes, often feeling they received less than expected for the price.

Overall Experience

Overall experiences varied widely, with some customers enjoying their meals while others reported significant disappointments.
  • RQ
    Rachael Quintana
    2 days ago
    1.0
    Completely wrong pickup order and poorly made food. It was as if they did not read what we actually ordered and just put in whatever they wanted. They did not put anything we asked for, it was entirely random and we paid extra for guac and queso on both, which we did not receive. We had to go back and tell them and they made us go through the line and completely reorder. They offered us chips and queso, the chips were stale. So horrible.
  • BS
    Barbara S.
    Dec 26, 2025
    5.0
    I just love this place!
  • DG
    Daisy Gomez
    Dec 26, 2025
    5.0
    Excellent!! The best
  • AS
    Alex Smith
    Dec 23, 2025
    1.0
    No attempt from staff to connect. AI shows more emotion than these people which is scary. Felt like I was just an object on the belt of a processing plant. Not to mention you get bent over the barrel for what they charge you. I know if you want double meat it’s extra, but $23 for double steak and a bag of chips?? Thankfully I get two meals out of this.
  • PJ
    Pam J
    Dec 13, 2025
    5.0
    Thank you so much for being so understanding about our Gluten Allergies and getting food from the back and changing gloves! Staff was kind and considerate! Food was fresh and tasty! Clean location! Might be Chipotle in Tampa Bay Area!!

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Trinity, New Port Richey serve?

Chipotle Trinity offers customizable Mexican fast-casual dishes including burritos, bowls, quesadillas, tacos, and salads prepared with responsibly sourced ingredients.

What are the opening hours of Chipotle Mexican Grill at 3286 Word Way?

Chipotle is open daily from 10:45 AM to 11:00 PM.