Fast Food RestaurantBurger JointAmerican RestaurantCheckers Drive-In Restaurants, Inc
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Many customers reported issues with food being cold, stale, or improperly prepared, including raw chicken and incorrect orders.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and long wait times.
Positive Staff Interactions
Some customers praised specific staff members for their friendliness and helpfulness, indicating that service can be good at times.
Fries Popularity
Checkers fries received consistent praise, with many customers expressing their love for them despite other food quality issues.
HG
Hayley Garron
3 days ago
1.0
Decided to try for the first time in like ten years… was ok until the third chicken tender was raw chicken… the fourth and fifth in the box were definitely raw as well. Guess going back to no checkers…
ES
Erin Shipman
Feb 7, 2026
1.0
There were 2 customers in total including myself when i ordered here through drive thru. Me in line in my car and a customer outside at the walkup window. They couldn't even get my order right even when they ARENT BUSY AT ALL. I ended up getting someone else's order.... Im assuming the order for the ONLY OTHER CUSTOMERS THERE. Tried calling, goes to voicemail each time. I just got jipped out of 6 dollars since the meal i got was less expensive and no where near what I wanted. I will NEVER be back because that is absolutely ridiculous.
SS
Scot Siegman
Feb 5, 2026
5.0
Guy manager on the register during the daytime is kind of dreamy. Always polite and foods fresh. The other managers are okay too.
CB
Christie A Burriss
Feb 3, 2026
5.0
Food is usually fresh and hot, service is lacking in friendliness and politeness. I do like the outside seating but if it's raining there's no cover.
JB
joan belair
Jan 17, 2026
3.0
Haven't been to checkers in a while but went one night recently. Now you speak to and AI person before you get to the window. I asked for extra pickle on both sandwiches so they would make it fresh and when I got home I realized those burgers were probably sitting there and not fresh. Not to mention, no extra pickles. I love checkers every once in a while because they are my favorite for fries but it seems like they are going downhill. It's a shame. Especially with all of the markups on everything.