Charleys Cheesesteaks

4.2
422 reviews

About

Sandwich Restaurant

Location

Charleys Cheesesteaks
9754 Little Rd., New Port Richey, FL
34654, United States

Hours

Reviews

4.0
222 reviews
5 stars
146
4 stars
24
3 stars
6
2 stars
6
1 star
40

What are people saying?

AI-generated from recent customer reviews

Food Quality

While many customers enjoyed the food, there were several complaints about incorrect orders, poor food quality, and inconsistency in taste.

Customer Service

Customer service experiences varied widely; some praised staff for being friendly and helpful, while others reported rude behavior and long wait times.

Cleanliness

The restaurant was generally noted for being clean, with some customers specifically mentioning the cleanliness of the dining area and bathrooms.

Value for Money

Several reviews mentioned that the prices were considered high for the portion sizes and quality of food, leading to mixed feelings about value.
  • RD
    Randall Davis
    Nov 29, 2025
    5.0
    Delicious food, staff who appear to enjoy their jobs, and a clean environment. I highly recommend Charleys Cheesesteaks and Wings at 9754 Little Rd, New Port Richey.
  • KD
    kathy day
    Nov 27, 2025
    2.0
    Ordered chicken steak for my husband with onions and peppers there is none of anything that is intimating there was a little piece of tomato very disappointed and will not go back there I work at Publix and I will tell everybody there about the same works that we had
  • KH
    Kate Hepp
    Nov 16, 2025
    1.0
    I work in customer service, so I don't typically post reviews online unless positive . . . .but this place has consistently disappointed me. When they first opened their doors, their customer service was amazing and the food was perfect. . . . . NOW, I have chosen to avoid this place for the last 6 months because it has gone downhill. Whether you go in the place in person or whether you order through Uber eats you will always be disappointed!! It really comes down to customer service! They either need to hire new management, or new weekend staff. I know this location isn't very busy but shutting your doors early isn't going to help anything, especially when the staff is uncaring and just blows you off without apology when they lock up the store early with a sticky note detouring you to drive thru. Surprise, there's no service at the drive thru either. . . . and no apology on the intercom. If you decide to give this location a chance avoid Sunday evenings. You'll ALWAYS BE DISAPPOINTED.
  • DF
    Darquarius Finklebottom
    Nov 16, 2025
    1.0
    Charlie dug in my cheesesteak
  • CN
    Carlos Nazario
    Oct 30, 2025
    5.0
    Servir works diligently providing great service and a quality meal quickly. Keep up the great work.

Frequently Asked Questions About Charleys Cheesesteaks

What are the pickup hours at Charleys Cheesesteaks in Shoppes at Golden Acres?

Pickup is available Monday to Thursday and Saturday from 11:00 AM to 8:00 PM, Friday until 9:00 PM, and Sunday until 7:00 PM.

Is Charleys Cheesesteaks open for delivery or drive-through services?

Charleys Cheesesteaks does not offer delivery or drive-through services as they are closed for those options every day.