Charleys Cheesesteaks

4.7
364 reviews

About

Sandwich Restaurant

Location

Charleys Cheesesteaks
6427 SR 54, New Port Richey, FL
34653, United States

Hours

Reviews

4.5
164 reviews
5 stars
136
4 stars
7
3 stars
6
2 stars
5
1 star
10

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers consistently praised the food for being delicious, fresh, and well-prepared, particularly highlighting the cheesesteaks and wings.

Service Experience

While many reviews commend the friendly and attentive service, there are notable complaints about rude behavior from management, which negatively impacted customer experiences.

Cleanliness

The establishment is frequently described as clean and well-maintained, contributing positively to the overall dining experience.

Order Accuracy

Most customers reported that their orders were accurate and fulfilled quickly, although some experienced issues with incorrect orders or delays.

Value for Money

Some customers felt that the prices were reasonable for the quality of food, while others expressed disappointment regarding portion sizes and value.
  • JM
    Jacob Pasco FL Man
    Oct 12, 2025
    5.0
    Always got my food right and quick. Tasted amazing. Hoping they are not closing.
  • CS
    Cello S
    Sep 22, 2025
    3.0
    The workers are nice, it’s always clean, and I don’t usually have issues with my order. I had an issue with the manager/owner of the establishment. She should not be working in customer service. Even to loyal regulars, she does not seem to be there to please customers. Her attitude is horrid. I always pray she’s never there when I stop by. You’ll know who I’m talking about if you see her. “The customer is always right” is not her motto. She will gladly stand there and argue with you, then say, “This won’t be done again” if it needs to be remade. It seems like other people have had this issue, too, so maybe she should take the hint!!!! 2 stars knocked off for ruining my day and hence ruining my meal for me. Most of the sandwich is in the fridge.
  • CG
    Connor Gulash
    Sep 12, 2025
    5.0
    We just picked up a mobile order this evening, and the woman at the drive thru around 9:30pm was an absolute sweetheart. We haven’t eaten the food yet, but even if it’s horrible, the service made up for it. Thank you for being a decent human, it’s hard to come by! :)
  • DC
    Debbie Castellanos
    Sep 2, 2024
    5.0
    Got a couple of cheesesteaks and some wings from them and everything was really fresh and really good. I will be going back. They might look into getting bigger rolls because they do put a lot in there and they didn’t quite live up to the challenge. But it was still great tasting, just a little messy. The people that helped us were really very nice too.
  • RH
    Ryan Hatch
    Oct 27, 2023
    5.0
    The food is what you would expect from an independent/authentic shop but the operation is run like a real business. Really courteous and professional staff that know what they're doing!

Frequently Asked Questions About Charleys Cheesesteaks

What are the regular opening hours for Charleys Cheesesteaks in New Port Richey?

Charleys Cheesesteaks is open daily from 11:00 AM to 10:00 PM.

Is Charleys Cheesesteaks open for delivery or drive-through service?

No, Charleys Cheesesteaks in New Port Richey is not open for delivery, drive-through, pickup, or takeout services at this location.