Charleys Cheesesteaks

4.7
364 reviews

About

Sandwich Restaurant

Location

Charleys Cheesesteaks
6427 SR 54, New Port Richey, FL
34653, United States

Hours

Reviews

4.5
164 reviews
5 stars
136
4 stars
7
3 stars
6
2 stars
5
1 star
10

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers consistently praised the food for being fresh, delicious, and well-prepared, particularly highlighting the cheesesteaks and wings.

Service

While many reviews commended the friendly and attentive service, there were notable complaints about a specific manager's attitude and customer handling.

Cleanliness

The establishment is frequently described as clean and well-maintained, contributing positively to the overall dining experience.

Order Accuracy

Most customers reported that their orders were accurate and fulfilled quickly, although some experienced issues with incorrect orders.

Value

Several reviews mentioned that the food is reasonably priced, with good portion sizes, although a few customers felt the value was lacking in certain instances.
  • HM
    Honorable Madisha
    Nov 30, 2025
    5.0
    This place always served fresh, hot sandwiches quickly, just like you'd find at any Charleys. The few here claiming the exact opposite must be local competitors (which aren't at all good, by the way). We ordered here dozens of times and it was always perfect; I can't say the same about most other restaurants (fast food or not) in this area. It's also a pretty new location, so it's a real shame if it doesn't re-open.
  • JM
    Jacob Pasco FL Man
    Oct 12, 2025
    5.0
    Always got my food right and quick. Tasted amazing. Hoping they are not closing.
  • CS
    Cello S
    Sep 22, 2025
    3.0
    The workers are nice, it’s always clean, and I don’t usually have issues with my order. I had an issue with the manager/owner of the establishment. She should not be working in customer service. Even to loyal regulars, she does not seem to be there to please customers. Her attitude is horrid. I always pray she’s never there when I stop by. You’ll know who I’m talking about if you see her. “The customer is always right” is not her motto. She will gladly stand there and argue with you, then say, “This won’t be done again” if it needs to be remade. It seems like other people have had this issue, too, so maybe she should take the hint!!!! 2 stars knocked off for ruining my day and hence ruining my meal for me. Most of the sandwich is in the fridge.
  • CG
    Connor Gulash
    Sep 12, 2025
    5.0
    We just picked up a mobile order this evening, and the woman at the drive thru around 9:30pm was an absolute sweetheart. We haven’t eaten the food yet, but even if it’s horrible, the service made up for it. Thank you for being a decent human, it’s hard to come by! :)
  • SS
    Sarah
    Aug 27, 2023
    5.0
    I've been here a few times and the food and staff are always amazing!!!!

Frequently Asked Questions About Charleys Cheesesteaks

What are the regular opening hours for Charleys Cheesesteaks in New Port Richey?

Charleys Cheesesteaks is open daily from 11:00 AM to 10:00 PM.

Is Charleys Cheesesteaks open for delivery or drive-through service?

No, Charleys Cheesesteaks in New Port Richey is not open for delivery, drive-through, pickup, or takeout services at this location.