Tropical Smoothie Cafe

3.4
525 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
8646 Navarre Parkway, Navarre, FL
32566, United States

Hours

Reviews

3.4
525 reviews
5 stars
221
4 stars
70
3 stars
47
2 stars
50
1 star
137

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of poor service and incorrect orders.

Food Quality

While some customers enjoyed the food and smoothies, there were numerous complaints about food safety, including reports of contaminants and food poisoning.

Wait Times

Customers frequently mentioned long wait times in both the drive-thru and inside the restaurant, often exceeding 20 minutes.

Cleanliness

Several reviews highlighted cleanliness issues, including dirty dining areas and concerns about food handling practices.

Order Accuracy

A significant number of reviews noted that orders were often incorrect, leading to customer frustration.
  • KB
    Kayla Buttrill
    Oct 13, 2025
    1.0
    Honestly, I have never had a great meal here. I come because it is a lesser of evils when trying to eat a cleaner diet. But this review is about tipping. The tipping culture has gotten completely out of hand, and having no option to not tip is insane. Now, when in the drive through and paying via card, there is not even an option to not tip. Your options are 3 different percentages and a custom tip amount. Why am I tipping a server that doesn't even give me a total when I am ordering? It is always just "will have your total at the window" and then no total told to you, just a card reader out the window when you pull up. The drive through is bare minimum service, as most of us are choosing this because we either don't want to sit down and have to tip a server or we are in a hurry to get back to work. If I wanted to tip, I would be at the Mexican restaurant next door, not the drive through. Requiring me to tip on a service I am not receiving is enough to make me never go back.
  • WF
    Wild Flower
    Sep 26, 2025
    1.0
    BEWARE! Contaminants in a childs smoothie!!!!!!! You dont even deserve 1 star! We bought smoothies just as we were hitting the road back home. My daughter said her smoothie was weird and she thought something was in it. We opened the lid and found Styrofoam pieces ALL OVER. These werent big pieces, they were small pieces ALL throughout her ENTIRE smoothie. It was impossible to have just been a little debris from another broken cup, this was mixed into the whole smoothie and way too much to just scoop it out. This was definitely intentional. We had the throw the entire, full-sized smoothie away.
  • DF
    Dennis Farley
    Jul 15, 2025
    5.0
    We used the online app, smoothies were ready when they said they would be... And delicious too...
  • MC
    Melanie Cruz
    Jun 25, 2025
    3.0
    6/22/25- came in at about 11 - 11:30 and got a smoothie and bowl, my smoothie wasn't blended all the way, nothing crazy but kept getting chunks of ice. Asked the purple haired girl if i could get it blended up more or remake it and she was extremely rude to me and the other people working. Yelling at them throwing around bags and food. That's my only complaint, the food was good and the extra blended smoothie was delicious. Other workers were nice and quick with remaking the smoothie, very clean. Think the girls name was Bella but not too sure.
  • CS
    Chloe Scarbrough
    May 29, 2025
    1.0
    I’d give a 0 if I could always mess up the orders terrible customer service. stop hiring young lazy workers. It gets worse each time I go!

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the usual dine-in hours at Tropical Smoothie Cafe in Navarre?

Dine-in hours are from 7 AM to 9 PM Monday through Friday, 8 AM to 9 PM on Saturday, and 10 AM to 8 PM on Sunday.