Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Many customers reported rude and unhelpful staff, with several instances of poor service and incorrect orders.
Food Quality
While some customers enjoyed the food and smoothies, there were numerous complaints about food safety, including reports of contaminants and food poisoning.
Wait Times
Customers frequently mentioned long wait times in both the drive-thru and inside the restaurant, often exceeding 20 minutes.
Cleanliness
Several reviews highlighted cleanliness issues, including dirty dining areas and concerns about food handling practices.
Order Accuracy
A significant number of reviews noted that orders were often incorrect, leading to customer frustration.
KB
Kayla Buttrill
Oct 13, 2025
1.0
Honestly, I have never had a great meal here. I come because it is a lesser of evils when trying to eat a cleaner diet. But this review is about tipping. The tipping culture has gotten completely out of hand, and having no option to not tip is insane. Now, when in the drive through and paying via card, there is not even an option to not tip. Your options are 3 different percentages and a custom tip amount. Why am I tipping a server that doesn't even give me a total when I am ordering? It is always just "will have your total at the window" and then no total told to you, just a card reader out the window when you pull up. The drive through is bare minimum service, as most of us are choosing this because we either don't want to sit down and have to tip a server or we are in a hurry to get back to work. If I wanted to tip, I would be at the Mexican restaurant next door, not the drive through. Requiring me to tip on a service I am not receiving is enough to make me never go back.
WF
Wild Flower
Sep 26, 2025
1.0
BEWARE! Contaminants in a childs smoothie!!!!!!! You dont even deserve 1 star! We bought smoothies just as we were hitting the road back home. My daughter said her smoothie was weird and she thought something was in it. We opened the lid and found Styrofoam pieces ALL OVER. These werent big pieces, they were small pieces ALL throughout her ENTIRE smoothie. It was impossible to have just been a little debris from another broken cup, this was mixed into the whole smoothie and way too much to just scoop it out. This was definitely intentional. We had the throw the entire, full-sized smoothie away.
DF
Dennis Farley
Jul 15, 2025
5.0
We used the online app, smoothies were ready when they said they would be... And delicious too...
MC
Melanie Cruz
Jun 25, 2025
3.0
6/22/25- came in at about 11 - 11:30 and got a smoothie and bowl, my smoothie wasn't blended all the way, nothing crazy but kept getting chunks of ice. Asked the purple haired girl if i could get it blended up more or remake it and she was extremely rude to me and the other people working. Yelling at them throwing around bags and food. That's my only complaint, the food was good and the extra blended smoothie was delicious. Other workers were nice and quick with remaking the smoothie, very clean. Think the girls name was Bella but not too sure.
CS
Chloe Scarbrough
May 29, 2025
1.0
I’d give a 0 if I could always mess up the orders terrible customer service. stop hiring young lazy workers. It gets worse each time I go!
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the usual dine-in hours at Tropical Smoothie Cafe in Navarre?
Dine-in hours are from 7 AM to 9 PM Monday through Friday, 8 AM to 9 PM on Saturday, and 10 AM to 8 PM on Sunday.
Can I order delivery from Tropical Smoothie Cafe?
Yes, delivery is available with hours from 6 AM to 5:30 PM on weekdays and extended hours on weekends. You can order online at their delivery website.
Are there options for pickup at Tropical Smoothie Cafe?
Yes, in-store pickup and curbside pickup are offered from 6 AM to 5:30 PM on weekdays, with slightly adjusted weekend hours.
Does Tropical Smoothie Cafe have a drive-through?
Yes, Tropical Smoothie Cafe offers drive-through service daily from 7 AM to 9 PM on weekdays and 8 AM to 9 PM on weekends.
How can I view Tropical Smoothie Cafe's menu or order through their app?
You can view the menu and order via their app or website. Links are available for both the Apple App Store and Google Play Store, as well as online ordering on their website.
What types of payment does Tropical Smoothie Cafe accept?
They accept American Express, Android Pay, Apple Pay, Cash, Contactless Payment, Discover, Mastercard, and Visa.
What kind of food and specialties does Tropical Smoothie Cafe offer?
They serve smoothies, wraps, flatbreads, bowls, acai, salads, quesadillas, kids food, and various healthy options including vegan and gluten-free selections.
What nearby places can I visit around Tropical Smoothie Cafe?
Nearby you can find Fancy Nails salon for beauty services, Navarre Square shopping center for retail therapy, and El Paso Tacos and Tequila for Mexican dining options.
How can the nearby transit or businesses help when visiting Tropical Smoothie Cafe?
Nearby options like the Navarre Square shopping center and local nail and hair salons can complement your visit, while familiar fast food places like McDonald's and Subway are also close if alternate dining is needed.