Panera Bread

Reviews

• LB

  lady bug

  4 days ago
  1.0
  I’ve given this place multiple chances and even contacted management directly. They assured me they would make it right with a complimentary meal, but that promise was never followed through. While the staff appears to be working hard, there’s consistently something wrong or missing from the order. After repeated issues and no real resolution, it’s extremely frustrating and disappointing.
• JS

  Jill Smith

  Feb 5, 2026
  5.0
  Gabe was our server and he was absolutely wonderful sharing everything with a friend of mine that had not been there in a long time. The food was perfect and two people checked on us to make sure everything was OK. Everybody was so kind. We will definitely be back!!
• JJ

  Jeremy Justice

  Feb 4, 2026
  1.0
  Once again wasted $ for watery greasy “creamy chicken & rice” soup. It’s like someone here either doesn’t know how to make the soup or they’re leaving it in the pot all day and adding water as it evaporates. A food safety concern BTW. This place is too expensive for the small portions and hit or miss edibility.
• AW

  Adelia Wilson

  Jan 29, 2026
  1.0
  I came hungry and left hangry 😂 This isn’t the first time that we have come to this restaurant and either they’ve been out of many food options or they have not gotten our orders correct, so I’m leaving this review in hopes it will spark a change. My kids and I came in the restaurant to dine in around 4:30 and we were the only customers there. First they were out of the bread I wanted for a sandwich to which I just ordered a Green Goddess Cobb salad with chicken and no modifications/everything on it. We had waited a while for our food and the couple that came in after us got their food first and it looked like there was an issue with their order that needed fixed. My kids were fussy so I went to the counter and the girl said, “sorry your food was put in as a to go order” so it was just sitting there the whole time in the kitchen and no one told us. We get our food and I notice there’s no chicken on my salad. So I went back and asked the girl if she wouldn’t mind putting chicken on it. She brought it back and I go to sit back down to open it up and it’s literally just a bowl of lettuce with some pieces of chicken on top. There was ONE SLICE of egg, ONE TINY sliver of avocado, no pickled red onions, and maybe an infant’s sized fistful of crumbled bacon. Also, they gave me ranch dressing (the dressing it should’ve come with was their signature “green goddess dressing” hence the title of the salad.) Because of the missing chicken I was too shy to look petty and get back up to ask for more. As a mom of littles, sometimes I get too busy to eat so I came in starving and just wanted to sit down and enjoy a meal with my family. Instead, I left even more hungry and frustrated especially noticing the workers were on their phones and casually walking back and forth to the parking lot which explains the lack of pride and attentiveness in their work. I am leaving this review not to condemn this restaurant but to hopefully initiate a positive change and way forward as a business. Being a brand new restaurant in small town Navarre, they are missing out on a golden opportunity to serve their community better. We were so excited to get a Panera Bread so please don’t leave us disappointed! 🥰
• MC

  Marielena Ciastko

  Jan 29, 2026
  5.0
  This was my first time going to this location. 1/29/26. I understand most of the reviews are not very good, but the small experience I had was wonderful. The gentleman there this evening could not have been any nicer or more helpful. I wish I had gotten his name but did not. He was a black man, maybe late 20s early 30s and the only reason I’m giving a description is in case someone from their corporate office sees this. Seems as though he could’ve been a manager by the way he handled himself but again I’m not certain. As it stands now, I will definitely be back.

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