This profile is uncertified and using publicly sourced data
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Business Details
About
Ice Cream Shop
Over the years, Royal Scoop Homemade Ice Cream has become a big Tradition! We like to say, we have been “time tested and taste bud approved”! We give back to our Loyal Royal Scoopers each day by making the richest, most flavorful products and providing unmatched customer service. Our homemade ice cream is served in dipping stores, restaurants, country clubs and assisted living facilities throughout the area. If you’re ever in need of a traveling sundae bar, ice cream social...contact Royal Scoop at Rattlesnake Hammock.
Location
Royal Scoop Rattlesnake Hammock
8590 Collier Blvd unit 103, Naples, FL
34114, United States
Hours
Monday1:00 PM - 9:00 PM
Tuesday1:00 PM - 9:00 PM
Wednesday1:00 PM - 9:00 PM
Thursday1:00 PM - 9:00 PM
Friday1:00 PM - 10:00 PM
Saturday1:00 PM - 10:00 PM
Sunday1:00 PM - 9:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.