This profile is uncertified and using publicly sourced data
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Business Details
About
Dessert ShopBakeryCake MakerCupcake ShopIce Cream Shop
Welcome to our sweet sanctuary, where every craving finds its blissful match! Indulge in a divine array of freshly baked cupcakes, irresistibly creamy gelato, delectable cookies, and decadent cakes. From delightful bites to heavenly treats, our shop is a haven for those who seek the perfect blend of flavor, quality, and sweetness in every bite.
Our bakers make cupcakes fresh every morning for you using the freshest products with the finest quality ingredients. Florida's finest gelato ice cream, milkshakes and other sweets. We gladly accept custom orders and provide catering services.
Location
Grace and Shelly's Cupcakes & Gelato
9100 Strada Place, Naples, FL
34108, United States
Hours
Monday11:00 AM - 9:00 PM
Tuesday11:00 AM - 9:00 PM
Wednesday11:00 AM - 9:00 PM
Thursday11:00 AM - 9:00 PM
Friday11:00 AM - 10:00 PM
Saturday11:00 AM - 10:00 PM
Sunday11:00 AM - 9:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.