At Wendy’s in Naples, FL we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Naples, FL hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Numerous customers reported rude and unhelpful staff, with many experiencing incorrect orders and long wait times.
Food Quality
Several reviews mentioned issues with food freshness and incorrect orders, with some customers receiving poorly prepared meals.
Cleanliness
Customers noted dirty tables and unsanitary conditions, indicating a lack of proper maintenance.
Management Issues
There were complaints about poor management and staffing, with calls for corporate intervention to improve the location.
Customer Experience
While some customers praised friendly staff and good food, many expressed frustration with the overall experience, citing disorganization and inefficiency.
FC
Fredy Castilo
Feb 9, 2026
1.0
They give me wrong food very stu... People
WK
william kelley
Feb 7, 2026
4.0
Well,its a Wendys! What you expect.No more,No less .😉..
DD
Dom
Feb 1, 2026
1.0
For the love of God, please just hire someone who can speak English guys. I know we live in Southwest Florida but there needs to be an English aptitude test.
GJ
Garin Hamilton Jones
Jan 19, 2026
1.0
It’s amazing how bad of reviews this location has and nothing has been done to improve it. I guess calling corporate is the only way to get some sort of assistance. Having this location operated by the staff it has should be an embarrassment to the Wendy’s brand. You’d think they want to make change. I ended up not even ordering food and walked out because the staff was so rude. I’ll use my money at another location.