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Many customers reported poor service, including rude staff and incorrect orders, leading to a negative dining experience.
Food Quality
Several reviews mentioned issues with food quality, including cold items, incorrect orders, and unsatisfactory taste.
Cleanliness
Customers noted dirty tables and unsanitary conditions, indicating a lack of proper maintenance.
Operational Issues
Frequent complaints about slow service, disorganization, and reliance on automated kiosks contributed to customer frustration.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and good food, indicating that there are positive experiences at this location.
BK
B K
Jan 2, 2026
5.0
Snickerdoodle frosty is yummy!
MM
Modular Media
Oct 31, 2025
5.0
I frequent the store in the evenings at least three times a week, and everybody is very friendly and helpful at this location!
GE
Gracie Estanislao
Oct 26, 2025
1.0
I specifically ask for no cheese and reapeted it twice she responded no cheese but yet I got cheese.
LR
Loretta Reed
Oct 16, 2025
1.0
Food was NOT good. Mayonnaise tasted sour. Tables were dirty and some had trash on them. Had enough employees to.clean the tables but none were cleaning.
Am happy for people to work but to have 3 children in the restaurant when you should be working is not appropriate.