Wendy's

3.7
1365 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
10941 Airport Road, Naples, FL
34109, United States

Hours

Reviews

3.7
1,365 reviews
5 stars
542
4 stars
313
3 stars
221
2 stars
90
1 star
199

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted unsanitary conditions, particularly in the bathrooms and dining area.

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others experienced rude or unprofessional behavior.

Food Quality

Many reviews mentioned issues with food quality, including cold meals, incorrect orders, and low-quality ingredients.

Wait Times

Several customers expressed frustration with long wait times at both the drive-thru and inside the restaurant.

Management Issues

There were complaints about poor management and lack of staff training, leading to a chaotic environment.
  • AP
    Alexis Perez
    Dec 26, 2025
    3.0
    The bathrooms were really gross and the stall didn’t have toilet paper. I did find the toilet paper just thrown on top of the very dirty trash can afterwards though. The inside was clean enough other than a lot of the tables being dirty. The food was mediocre. I would have preferred to have gone to the one by my house so if you have to have Wendy’s I would drive the extra 20 minutes down the interstate to the next location. It was sloppily thrown together and the bread was hard and not nice and soft like it usually is. The fries were warmish when we got them but cold by the time we finished eating them. Not a big deal but the fries were not salted so ask for some extra if you like a little seasoning to them. The cold brew Carmel cream isn’t very carmely but tastes more like a melted vanilla milkshake. It was the better of the things we had though if you have a sweet tooth. A very thick for coffee but also watery consistency.
  • BR
    Business Reviews
    Dec 9, 2025
    5.0
    Dining room and bathroom really clean . It’s a great environment to enjoy food with your family .
  • RF
    Real Madrid FC
    Dec 9, 2025
    5.0
    I love this Wendys , kid friendly . Food was hot and people there are nice .
  • NR
    Naples Reviews
    Dec 9, 2025
    5.0
    Best Wendys so far in Naples . Great improvement from before . Great staff , and new nice GM.
  • JD
    Jake DeBone
    Dec 4, 2025
    1.0
    Stupid lady said “I already cleaned the machine” God forbid I want a 67 cent frosty at midnight.

Frequently Asked Questions About Wendy's

Is Airport Rd Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is the Wendy's on Airport Road in Naples, FL currently open?

Yes, this Wendy's location is open and committed to serving quality food every day.