Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported receiving cold or poorly prepared food, with several instances of incorrect orders.
Customer Service
Customer service experiences varied widely, with numerous complaints about rude staff and unprofessional behavior, though some praised individual employees.
Cleanliness
The restaurant was frequently described as dirty, with reports of unsanitary conditions in both dining and restroom areas.
Wait Times
Customers consistently noted long wait times, both in the drive-thru and for food preparation, often exceeding acceptable limits.
Parking and Accessibility
Issues with the parking lot were highlighted, including potholes and general disrepair, affecting customer access.
RT
Rudolph Toles
Nov 8, 2025
5.0
Great Service. Chrisstee was great
OF
OMAR FONSECA
Oct 30, 2025
2.0
Low quality service
MJ
Mu Jab
Oct 25, 2025
1.0
I went there ordered a lot of food it was cold and they forgot some of my order I called them they said they would replace it which requires me driving several miles to go pick up chicken tenders and he did not refund my money
SS
Stacy smith
Oct 19, 2025
5.0
Great customer service Fresh food and clean restaurant
CY
Cory Yundt
Sep 21, 2025
1.0
Most painful experience EVER! Staff is clueless.....
No training????
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Naples, FL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Naples, FL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (239) 592-0888.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Airport Rd Wendy’s serve breakfast?
Yes, this Wendy’s location in Naples, FL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's on Airport Road in Naples, FL currently open?
Yes, this Wendy's location is open and committed to serving quality food every day.
What are the operating hours for the drive-thru at Wendy's on Airport Road?
The drive-thru is open daily from 7:30 AM to 1:00 AM.
Does Wendy's on Airport Road offer a breakfast menu?
Yes, this location serves breakfast including combos, croissants, biscuits, sandwiches, coffee, and sides.
Can I order Wendy's delivery near me in Naples, FL?
Delivery availability can be checked through the Wendy's app or website by entering your address.
What payment methods are accepted at Wendy's on Airport Road?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Wendy's on Airport Road for feedback or questions?
You can call (239) 592-0888 directly, reach Customer Care at 888-624-8140, or use the online contact form and customer survey.
Are there any nearby food options around Wendy's on Airport Road in Naples?
Yes, nearby options include Taco Bell and Epic Food Concepts for different tastes besides Wendy's burgers.
What nearby convenience stores can I visit when going to Wendy's on Airport Road?
7Eleven and Exxon & Mobil Stations are conveniently located near Wendy's for quick snacks, drinks, or fuel.
Are there any health or medical facilities near Wendy's on Airport Road?
Nearby medical services include Millennium Physician Group, Richichi Family Health, and Advanced Dermatologic & Cosmetic Institute.
Does this Wendy's location have a drive-thru and dine-in options?
Yes, this Wendy's offers both drive-thru and dine-in services to customers.