Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Multiple reviews highlighted unsanitary conditions, particularly in the bathrooms and dining area.
Service Quality
Customers reported inconsistent service, with some praising friendly staff while others experienced rude or unprofessional behavior.
Food Quality
Many reviews mentioned issues with food quality, including cold meals, incorrect orders, and low-quality ingredients.
Wait Times
Several customers expressed frustration with long wait times at both the drive-thru and inside the restaurant.
Management Issues
There were complaints about poor management and lack of staff training, leading to a chaotic environment.
AP
Alexis Perez
Dec 26, 2025
3.0
The bathrooms were really gross and the stall didn’t have toilet paper. I did find the toilet paper just thrown on top of the very dirty trash can afterwards though.
The inside was clean enough other than a lot of the tables being dirty.
The food was mediocre. I would have preferred to have gone to the one by my house so if you have to have Wendy’s I would drive the extra 20 minutes down the interstate to the next location. It was sloppily thrown together and the bread was hard and not nice and soft like it usually is. The fries were warmish when we got them but cold by the time we finished eating them.
Not a big deal but the fries were not salted so ask for some extra if you like a little seasoning to them.
The cold brew Carmel cream isn’t very carmely but tastes more like a melted vanilla milkshake. It was the better of the things we had though if you have a sweet tooth. A very thick for coffee but also watery consistency.
BR
Business Reviews
Dec 9, 2025
5.0
Dining room and bathroom really clean . It’s a great environment to enjoy food with your family .
RF
Real Madrid FC
Dec 9, 2025
5.0
I love this Wendys , kid friendly . Food was hot and people there are nice .
NR
Naples Reviews
Dec 9, 2025
5.0
Best Wendys so far in Naples . Great improvement from before . Great staff , and new nice GM.
JD
Jake DeBone
Dec 4, 2025
1.0
Stupid lady said “I already cleaned the machine” God forbid I want a 67 cent frosty at midnight.