Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers reported inconsistent food quality, with some meals being cold, poorly prepared, or incorrect.
Cleanliness
Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Service Issues
There were frequent complaints about slow service, incorrect orders, and unprofessional staff behavior.
Positive Experiences
Some customers praised the friendly staff and good service, particularly during drive-thru visits.
SF
Sabine Foster
Feb 6, 2026
4.0
My husband likes the burgers, not me.
AB
Alex B
Jan 13, 2026
1.0
I do t j ow his name but when the white guy works there, the food is AMAZING. Everyone else could care less about their jobs. The food is garbage and cold most of the time
AP
Alexis Perez
Dec 26, 2025
3.0
The bathrooms were really gross and the stall didn’t have toilet paper. I did find the toilet paper just thrown on top of the very dirty trash can afterwards though.
The inside was clean enough other than a lot of the tables being dirty.
The food was mediocre. I would have preferred to have gone to the one by my house so if you have to have Wendy’s I would drive the extra 20 minutes down the interstate to the next location. It was sloppily thrown together and the bread was hard and not nice and soft like it usually is. The fries were warmish when we got them but cold by the time we finished eating them.
Not a big deal but the fries were not salted so ask for some extra if you like a little seasoning to them.
The cold brew Carmel cream isn’t very carmely but tastes more like a melted vanilla milkshake. It was the better of the things we had though if you have a sweet tooth. A very thick for coffee but also watery consistency.
BR
Business Reviews
Dec 9, 2025
5.0
Dining room and bathroom really clean . It’s a great environment to enjoy food with your family .
NR
Naples Reviews
Dec 9, 2025
5.0
Best Wendys so far in Naples . Great improvement from before . Great staff , and new nice GM.