Wendy's

3.7
1355 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
10941 Airport Road, Naples, FL
34109, United States

Hours

Reviews

3.7
1,355 reviews
5 stars
536
4 stars
314
3 stars
220
2 stars
89
1 star
196

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold or poorly prepared food, with several instances of incorrect orders.

Customer Service

Customer service experiences varied widely, with numerous complaints about rude staff and unprofessional behavior, though some praised individual employees.

Cleanliness

The restaurant was frequently described as dirty, with reports of unsanitary conditions in both dining and restroom areas.

Wait Times

Customers consistently noted long wait times, both in the drive-thru and for food preparation, often exceeding acceptable limits.

Parking and Accessibility

Issues with the parking lot were highlighted, including potholes and general disrepair, affecting customer access.
  • RT
    Rudolph Toles
    Nov 8, 2025
    5.0
    Great Service. Chrisstee was great
  • OF
    OMAR FONSECA
    Oct 30, 2025
    2.0
    Low quality service
  • MJ
    Mu Jab
    Oct 25, 2025
    1.0
    I went there ordered a lot of food it was cold and they forgot some of my order I called them they said they would replace it which requires me driving several miles to go pick up chicken tenders and he did not refund my money
  • SS
    Stacy smith
    Oct 19, 2025
    5.0
    Great customer service Fresh food and clean restaurant
  • CY
    Cory Yundt
    Sep 21, 2025
    1.0
    Most painful experience EVER! Staff is clueless..... No training????

Frequently Asked Questions About Wendy's

Is Airport Rd Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.