Tropical Smoothie Cafe

3.8
240 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
5016 Airport Pulling Rd. N., Naples, FL
34105, United States

Hours

Reviews

3.8
240 reviews
5 stars
129
4 stars
39
3 stars
10
2 stars
14
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with many reviews highlighting rude staff and poor management behavior.

Food Quality

While some customers praised the smoothies and food, others reported issues with food quality, including incorrect orders and food safety concerns.

Cleanliness

Several reviews pointed out cleanliness issues, including unsanitary conditions and unpleasant odors in the restaurant.

Wait Times

Customers frequently mentioned long wait times for orders, both in-store and for delivery, leading to frustration.

Staff Attitude

Many reviews noted a lack of friendliness and engagement from staff, contributing to a negative dining experience.
  • FC
    Fanny Cuevas
    Dec 26, 2025
    1.0
    Horrible service! The tropical smoothie at the Carrillon Plaza in Naples, were very unprofessional and rude… I went to order food with my services- emotional support Dog(4.5 lbs/hiperallergenic) in kangaroo carrier, not even in a stroller and did not even bother to see or even ask for my ID for it and told me I could not eat there, that I had to order and step out of the restaurant. Extremely disappointed when I was constant costumer, but after this horrible experience, not anymore.
  • SH
    Scott Hartner
    Dec 23, 2025
    5.0
    The manager Joyce at this location is amazing. She was a sweet as can be. She handled the customer before me very well with respect, also.
  • EE
    Elizabeth
    Dec 11, 2025
    5.0
    Best place ever I felt like I got the best customer service 10/10 food
  • AE
    Ashley Ethier
    Nov 16, 2025
    1.0
    Your night shift crew isn't great I'm not coming back
  • EW
    ella walker
    Sep 16, 2025
    5.0
    Amazing food and customer service. I every time I walk into this specific tropical smoothie cafe I feel like part of the sunshine squad. Place is clean, welcoming, and friendly.

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What types of meals are served at Tropical Smoothie Cafe?

They serve breakfast, lunch, brunch, dinner, and late night meals.